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You must be much higher on the food chain Rick...
"Paul, Thank you for your follow-up. The commissions are paid by the carrier. We do have a very liberal release policy. We do not give you a written release policy up front."
Moonlight its all in who is determining lthe term liberal...in this case the FMO, does that stand for F**k ME Over, its just like the MA agents having CMS at the last second redifining new to MA to include previous Part D plan users...Which is why your request in writing up front is very important....