F2F Enrollment Only on MAPD

Sep 10, 2015

  1. saintstigers
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    At a carrier mapd training and asked if we could enroll over the phone. They said only face to face for mapd. Is that the case with most carriers?
     
  2. JimmyUt
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    Which carrier told you this. Most allow phone sales.
     
    JimmyUt, Sep 10, 2015
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  3. sman
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    Humana says F2F only if the agent is to get paid.

    According to the local manager, we can't even mail an app to the client and still get paid.

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    Several carriers will allow non F2F sales. However, there is a difference between telephonic sales and just having a conversation with someone over the phone and mailing them an app.
     
    sman, Sep 10, 2015
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  4. Newby
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    Humana only allows captives to sell by phone.
     
    Newby, Sep 10, 2015
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  5. saintstigers
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    It was Humana training ----------

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    What mapd carriers allow telephone sales?
     
    Last edited: Sep 10, 2015
  6. vic120
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    Most any I can think of Although Aetna requires scope but still allows phone. Many will require paper app. with some exceptions
     
    vic120, Sep 10, 2015
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  7. GreenSky
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    Humana blames the CMS rule that only pertains to call centers. And of course, it doesn't apply to indy agents but the debil does what they want.

    Rick
     
    GreenSky, Sep 10, 2015
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  8. JimmyUt
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    This is not a true statement. Plenty of folks sell Humana by phone, and get paid. Humana is well aware it is happening too.
     
    JimmyUt, Sep 10, 2015
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  9. Newby
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    They claim in Indiana they don't. I'd love to know that we could.
     
    Newby, Sep 10, 2015
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  10. MedicareAgent
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    Humana has an online enrollment through their portal. Send the customer the finished app through Humana link, they accept and its done.
    I did this all last year, no issues.
    The only drawback is the customer has to have an email.
     
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