Final Expense ToolKit

[HoosierLife]

Great product. Unlike CSG, FexToolkit's UW is accurate. I've had it for 3 1/2 months and I love it. Now that they're adding Med Supps, I won't have update my cheat sheets anymore. A real timesaver.

I highly recommend FexToolkit. If anybody is going to sign up, feel free to use my referral link. Sign Up | InsuranceToolkits

Wait who's this guy???

 

[Baseball7]

In case you missed it…our med sup toolkit is ever expanding. Check it out or text me if you'd like a demo.

 

[goillini52]

In case you missed it…our med sup toolkit is ever expanding. Check it out or text me if you'd like a demo.

I've been waiting for the Med Supps UW and I love it. I know you're still getting the bugs out.

It's incorrectly showing that Humana Achieve isn't available in Illinois.

It doesn't show a decline on Sentinel for a 5'3" 242 female.

How would you check an injection at the Dr. office?

I'd like to see Lumico, Manhattan and CSO on there next in that order.

 

[Vincent Gore]

The insurance industry is a SERVICE industry. If you are not willing to SERVE, you are in the wrong industry. I used Insurance Toolkits for months. I tried to reach out to them about FEX leads. I was told to email [email protected]. I emailed him on March 14th and again on March 18th. No Response. I'm a member of a FB group in which Chris takes part. Chris was IN A THREAD where I mentioned that I had tried to reach out to Insurance Toolkits but nobody would contact me. The group admin even asked if someone could contact me. Nothing. So I cancelled my quoting sub with Insurance Toolkits. I almost immediately got an automated email offering me a 50% discount for the next 3 months, and a 25% discount for life if I would come back. So I guess I can't get the simple courtesy of a response when I'm trying to throw money at Chris and Insurance Toolkits, but if I take money away, suddenly I'm a priority? I responded to Chris telling him no thank you, that I didn't appreciate the lack of service. Here was his response:
"The thing is, is that the information on the Lead program is readily available on our YouTube channel and the website. What other information did you need?
It's a Facebook final expense, Lead I'm not really sure what further of an explanation you're looking?
Heck, you could've signed up for a demo and we would give you a 30 minute explanation of that but instead you've decided to send an angry email….
Not sure what that has done for your business today."
Christopher M. Smith
Chief Consultant &
Director of Agent Relations
phone: 215-582-8624
Email: [email protected]
So as the 'director of Agent Relations' he can't return an email requesting more information on how I spend more money with his company, but he can certainly tell me that his LACK OF SERVICE is somehow my fault?
The complete lack of a service mindset, the arrogance and the complacency is stunning. I'll tell you what I've done for my business today, I've cut ties with a person and an organization who clearly have no idea of what service looks like.

 

[Todd King]

If someone gives shotty CS, then cut them out like a cancer!
I've noticed that some places ran by some of the "younguns" have no clue what good CS really is. Seems hardly any know how to pick up a phone and call you or even answer the phone. It's all email and text now.

 

[Baseball7]

If you really think that you need to publicly slander me online because you didn't receive premier service I'm sorry you feel that way.

You could've signed up for a demo and I would've taken 30 minutes to explain the lead program to you. As I did Monday for several agents like you.

you could've watched several full length videos that explain the lead program to you.

You could've read the information on the website.

You had ton's of options and I help tons of agents daily. But nobody's perfect that's for sure.

Maybe let me know how you would've liked things handled because I work diligently with every free minute. I have to put resources out there to help people like you.

 

[Todd King]

If you really think that you need to publicly slander me online because you didn't receive premier service I'm sorry you feel that way.

You could've signed up for a demo and I would've taken 30 minutes to explain the lead program to you. As I did Monday for several agents like you.

you could've watched several full length videos that explain the lead program to you.

You could've read the information on the website.

You had ton's of options and I help tons of agents daily. But nobody's perfect that's for sure.

Maybe let me know how you would've liked things handled because I work diligently with every free minute. I have to put resources out there to help people like you.

Ummm....like reply to his email. That should have been the 1st thing that SHOULD have been done.

 

[Baseball7]

He emailed while I was away in Disney World spending time with my family. Sure maybe that could've been handled quicker, but there is a greater world around us that we deserve to live in.

for the amount of anger and energy, he put into these posts all over social media he could've easily discovered the answers to his questions.

I work every day to do better at all aspects of the business and of course this could've been handled better, but we have to recognize the bigger picture, not his singular side of this.

 

[Todd King]

Yep, shame on him for even asking to begin with!

 

[Baseball7]

There's nothing wrong with asking a question, but I'm still not understanding what his actual question was…

He's got all this anger to spew online and I'm here waiting to answer publicly to his doxing.