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Yes, because every other company is perfect...
I'm not defending Foresters as I really don't have any dealings with them. But plenty of companies make plenty of mistakes. If it is just one time it isn't the end of the world. At least they are asking you instead of just pending out the certificate and leaving it for you to figure out.
Every company may not be perfect but there can be a wide range between how much one can screw things up and another can do it mostly right. Anyone following this forum will have seen more then average amount of complaints about our Canadian friends at Foresters.
I would suggest the OP keep using them if he finds cases that fit no where else but only for those cases, triple check the paperwork and maybe send it to your upline for another scrub before it goes in.