"Gender Sensitivity"

A deep voice answers the phone "Good morning sir my name's Josh....". "I'm a woman..." "So sorry..."

I hate when that happens.

Encountered this as well as a high voice male. I usually recover by blaming my partial
hearing loss.

I believe "Transgender" is a form of mental illness.

I thought they were an insurance carrier
Transamerica-Life-Insurance-Review-300x200.jpg
 
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