Has anyone had an issue selling Medicare?

[Newby]

Oh ok. This is all interesting for sure. Thanks for your feedback. And yes insurance Queen that's true its not really sales it's more about relationships and even if someone qualifies. Thanks for the tips. I've just found the people I talk to to be unbearable and most are just rude obnoxious lack respect and if they're talking or venting it's fine I've had customers start crying and they were upset and that's totally fine if they want to vent or talk. Some of those people were very nice and not crazy or jerks.

Most are rude immature juvenile and unbearable to interact with. They behave in the craziest ways possible. They purposely want to harass you and hang up and reject you in the rudest way possible or just talk and talk rudely and be energy vampires or start yelling at you. Many have no manners or respect and I'm super polite and nice. Chatting with these people is a nightmare and it's the worst experience I've ever had in any position. Ive done in person sales, customer service the worst phone sales, anything you can imagine. Nothing compares to these rude mean people. They also insult my voice and find any reason to put me down. They are all rude in different ways. Many will start screaming rudely "I CANT HEAR YOU I CANT UNDERSTAND WHAT UR SAYING." these are the rudest meanest weirdest people out there. Every phone call almost is a nightmare. I regret going to work because of these nasty awful people. Its a hell I can't describe. I don't look forward to dealing with them it's really difficult. I feel sorry for professions where people have to deal w these people on a constant basis.

Sounds like it might be your headset.

But definitely sounds like what you are doing isn't for you. Have you tried face to face FE and Medicare sales. It's much better than what you are describing.

 

[rousemark]

Record your next sales call, email it to me, and I will review it on my YouTube channel.

I will be happy to edit out all the personal info.

Hope you aren't holding your breath. If she takes you up on it, she might find out it is not the arrow..

 

[rousemark]

Most are rude immature juvenile and unbearable to interact with. They behave in the craziest ways possible. They purposely want to harass you and hang up and reject you in the rudest way possible or just talk and talk rudely and be energy vampires or start yelling at you. Many have no manners or respect and I'm super polite and nice. Chatting with these people is a nightmare and it's the worst experience I've ever had in any position. .

As long as this is the attitude with which you are approaching these people, it is only going to get worse.. People can sense your attitude even over the phone. Find another market.. not just for your sake but theirs..

 

[fed up]

Rod Serling started The Twilight Zone by saying, "Imagine if you will...", so Jennifer, imagine if you will that there is a shopping center with nothing but stores selling coffee. This is the marketplace of Medicare. Each of those stores sells the same product, each is hawking at you as you get out of your car, each charges about the same for different sized cups of coffee.
Most of us came into the insurance business from a different field where we did well, our sales and understanding of our market helped us to be successful. We knew our competition, we knew their customer base, and formulated plans for how to take a larger slice of the pie. And then we entered the Medicare marketplace parking lot.
Is it any wonder why seniors are nasty, confused, rude, needy (or anything else you have used as a label)? You aren't the only show in town by a long stretch. You have no idea who your competition is. You have no idea how many calls your client has fielded. You have no idea what information or misinformation they have been given. And you seem new enough to not have a grasp on what medicare is and is not. Keep plugging away, develop some thicker skin, and you will survive and be successful.

 

[Todd King]

I can't hear you. I can't understand what you are saying.

I'm convinced this Jennifer person is just a troll. If not, she certainly has no business selling insurance to people on Medicare...

I think she is "Jennifer, from Credit Cards Services"!

 

[Ins_Queen]

Jennifer, if they are saying your voice sounds strange perhaps the headset you're using needs to be replaced. Not sure why you are experiencing all of these crazies so the only thought is to take up the offer to have your calls recorded so they can be evaluated. Seriously, after seven years I seldom meet or talk to people as off the wall as you're describing. Another thought is to go independent so you can branch out in your community as a volunteer, set up table at festivals, hold community meetings or anything similar that gets your face and name out there. Read and join other groups, there are quite a few women only groups on FB, that are more friendly for those of us that don't have "thick" skin. Mostly on this forum I'm a reader rather than a poster for that very reason, and that's okay because between all the guy stuff there is a lot to learn here. Sorry gentlemen but it is true, you do post a lot of great info. It is past time to figure out what's going wrong and it may be something as simple as investing in a new headset. Best of luck.

 

[Jennifer9922]

It's none of that. Old people and the weird people I'm sadly forced To interact with are nothing but just extremely rude nasty mean people. They also pretend to play stupid and will force you to repeat yourself over and over just to be jerks or dominate you. I'm used to it now but can't be a professional or really do the job correctly and if you're positive and friendly they react with major contempt. I guess old people in general are just mean bitter people arrogant entitled and rude. if you say "how are you" they get rude and angry. They angrily start ranting about nothing. Most just sit on the phone so they can start yelling at you. Many will talk about their boring lives in a rude ranting way and as if their petty situation is so important but they do it in the most intrusive aggressive way so as to vent to a random person uninvitingly. they talk with zero respect to the other party. No- no one acts this way just them. They have zero interest in what's being said it turns into a contest of how rude they can be to you and when.

a few times I changed my tone to Semi bitter and apathetic and didn't receive abuse but some interest. Not sure what's wrong with these people but they hate friendly and nice.

 

[DHK]

And you keep coming back to the forum to get the same old tired advice. And you probably thought that WE were the unstable ones???

Dhk and other users at insurance-forums.net

 

[rousemark]

It's none of that. Old people and the weird people I'm sadly forced To interact with are nothing but just extremely rude nasty mean people. They also pretend to play stupid and will force you to repeat yourself over and over just to be jerks or dominate you. I'm used to it now but can't be a professional or really do the job correctly and if you're positive and friendly they react with major contempt. I guess old people in general are just mean bitter people arrogant entitled and rude. if you say "how are you" they get rude and angry. They angrily start ranting about nothing. Most just sit on the phone so they can start yelling at you. Many will talk about their boring lives in a rude ranting way and as if their petty situation is so important but they do it in the most intrusive aggressive way so as to vent to a random person uninvitingly. they talk with zero respect to the other party. No- no one acts this way just them. They have zero interest in what's being said it turns into a contest of how rude they can be to you and when.

a few times I changed my tone to Semi bitter and apathetic and didn't receive abuse but some interest. Not sure what's wrong with these people but they hate friendly and nice.

Are you even "listening" to what you are saying? "Many will talk about their boring lives" ..... "as if their petty situation is so important "... You think this attitude does not come through when you are talking to them? Consider this.. You called them.. When they answered the call, they invited you into their "house"... They have the right to expect to be treated as such even if their life is boring and pathetic... It is their life, their home and you are the guest.. If you feel this way about them, quit trying to make a living off people for whom you have nothing but contempt.

 

[rousemark]

And you keep coming back to the forum to get the same old tired advice. And you probably thought that WE were the unstable ones???

Dhk and other users at insurance-forums.net

Sounds as if that is the same person..