Has anyone had an issue selling Medicare?

[Allen Trent]

She needs to recognize they are upset because of issues on the companies side IE marketing and phone system issues

I think you are being too generous to her by blaming the company, she appears to be extremely capable of causing the bad experience all on her own

 

[rousemark]

I think you are being too generous to her by blaming the company, she appears to be extremely capable of causing the bad experience all on her own

How would you like to find yourself trapped in the chair next to hers in the call center?

 

[DHK]

How would you like to find yourself trapped in the chair next to hers in the call center?

I'd follow Van Mueller's advice about toxic agents: "Kill them now."

 

[Allen Trent]

I think I found her uploaded phone conversation with those nasty old women......lol

 

[Jennifer9922]

Ok well maybe it's the generation or who knows. I'm baffled. All I get from the elderly or old people that I encounter is hate negativity and immaturity. I've never encountered this much rudeness and abuse in my life or in any profession. Most sales jobs people are pretty responsive to friendliness and being nice and most humans have some semblance of basic respect. There is something wrong with these very old people and they react with absolute unjustified irrational hatred and disrespect. About three percent are nice. I used to have customers say things like " I'm so glad you're my agent- other agents I've talked to treat people like dirt" and they were thrilled to encounter an agent who actually cared in some way or was nice to them. Most people spoke to you as a human being but not these people. Its a contempt and hatred that makes no sense. Talking to people who behave in such a rude abusive way is not easy.

These elderly are nothing but hateful vile full of so much anger arrogance. it's shocking. They lack any basic respect and proceed to behave in the most immature and rudest way possible. Talk over you cut u off repeated times talk in circles pretend to not hear you but they do, and cut u off rudely at some odd time. They won't let u do ur job or help them and treat u in a manner that is unheard of. Narcissistic entitled extremely mean. Most will try to dominate me in some abusive hostile way and hang up or yell at me. Yes I'm repeating myself but I guess I'm just in shock still. It makes no sense. Have many of these people lost their minds because of their age. Who knows.

All the agents I work with or have ever worked with were really kind respectful professional people. I've never had issues with clients being rude either or agents. There are a few agents who act like jerks Or brats in another department but Even they are ok. I can't believe that such a large number of customers can be one type of rude hostile person but they are.

 

[DHK]

Maybe if you quit calling the nursing homes for their dementia patients, you'd do better?

 

[Allen Trent]

talk in circles pretend to not hear you

Oh, the irony considering you have done the exact same thing in your post.... ..............lol

 

[Chazm]

I think we are being punked. Ashton come on out!

 

[Todd King]

I think we are being punked. Ashton come on out!

Yep, this is either a troll or the stupidest person that has ever visited this forum!!

 

[tikibarrister]

Ok well maybe it's the generation or who knows. I'm baffled.

You're not actually reading anyone's replies in this thread, are you...