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Vic we switched to Vanillasoft CRM and now their phone system and its absolutely awesome. All my web leads go in flawlessly. Keep at it...ask to speak to Brian in sales or Daniel in tech support. The click to call with voice drop is great.
Thanks Bevo, I am just about all set up with them and ready to try for AEP,
I am not a tech guy and the system is a bit more complicated then I am used to, However the system also does more than I am used to, & Dan and Brian have been very helpful
There is a lot I love about it, There are also some things that will take me time to get used to as well, Overall I think this will be a great system
I currently Use Radius, I like them personally and there is a lot I like about their system and a lot I don't like, Honestly Think they are good for client management, Where I am having Issues Is with Lead Management.
With lead Management I feel cluttered, There is no print view, It just does not function well, I have all my leads dispositioned for AEP mixed with leads I am calling, I am deleting dead leads just not to feel cluttered, There has to be a better way.I have called several CRM's I actually just got off the phone with agency block When I explained what I wanted the rep was like Uhhh uhh why don't you go to site and set up demo Uhh yea.... Really I feel fed up
Radius can't automatically import your internet leads from different vendors?
Most CRM's should be able to separate by lead type.
Radius can't automatically import your internet leads from different vendors?
Radius can but is not as easy to work leads out of Radius When I have many leads coming in.When most times up until now I have kept to 1 vendor as to limit the leads I am working in radius. What it is I fond it hard to organize leads in radius as the dead leads and leads for sai AEP or jan are mixed in with leads I still have to reach and I feel cluttered when I get beyond 50 leads.
I love radius for client management.
We are creeping up on importing form 30 Internet Lead Vendors:
Importing Leads from Lead Vendors / Import Leads / Knowledge Base - Radius Support
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Would suggest Creating and Using Status Options and Status Groups: How To Video: Status Options, Groups & Buckets / Video Tutorials / Knowledge Base - Radius Support
This will allow you from the Lead List Page to Sort & Filter by New Leads, AEP Leads, Newly Created Leads, Etc as you work from that page. The Deeper you get in your naming of Statuses, the narrower you can filter your Leads by. Plus, depending on how you set up your Status Groups & Options, the total amount of Leads (or Clients) will be displayed on the buckets within the Dashboard, Lead and Client List Pages with an easy one click filter to Leads meeting that profile (i.e., if the system says '35 - AEP Leads' and you click on the 35, it will send you directly to those 35 Leads).
Any questions let us know.
Yes but If I want to not See say AEP, Returned, & 1 or 2 more status during daily calling but I do want to see maybe 4 or 5 status That cannot be done in Radius