- 15,041
I am unaware of research on problems with low ratios. Why would this give an insurance company pause?
I'm not aware of anything either, but that is really low. Not sure you should get standard on it.
I never found ING that hard to work with, slow but not hard. Your agent should have called and got a better answer if at all possible or at least had it sent to you. There probably is more to this than has been told so far.