Insurance ToolKit or Best Plan Pro?

I assume it's sort of frivolous, but you never know.
From what little I read them talking about it on Facebook it sounded like their whole case is based on. They looked up a whole bunch of comparisons over a couple of day.period. That just sounds to me like they were trying to figure out all the areas that their competitor had mistakes in their software.
We saw how the last one of these lawsuits worked out a while back...

I can't think of any law that prohibits a competitor from testing your service for how your process works, good or bad.
 
I assume it's sort of frivolous, but you never know.
From what little I read them talking about it on Facebook it sounded like their whole case is based on. They looked up a whole bunch of comparisons over a couple of day.period. That just sounds to me like they were trying to figure out all the areas that their competitor had mistakes in their software.

We saw how the last one of these lawsuits worked out a while back...

I can't think of any law that prohibits a competitor from testing your service for how your process works, good or bad.

Hi – this is not quite right and I want to clarify. I don't want to be confusing so I'll refer to different sections of the lawsuit. (pages 6-17 detail this better.) One key phrase from the press release that is outlined in these sections is "several months." You can read the full press release and suit at toolkitfraudsuit.com.

Here's some context of the suit, but again check it out at :

"1. This action arises from the intentional, harmful, and admitted wrongdoing of the Defendants. " (page 1)

"37. SAH has identified numerous accounts with clearly fictitious user information (such as names, addresses, emails, etc.) that have been linked to Defendant Wahl. Numerous accounts used prepaid credit cards, which in some cases had insufficient funds to pay for the product beyond the free trial period, an illegal tactic used to avoid paying for the use of BPP." (page 6)

"39. The next day, on March 1, 2020, a second account was opened under the name John Mendoza. This account's billing information listed Defendant Wahl's full name, an address in Delaware, and the e-mail address "[email protected]," as detailed in the below screen capture from the BPP system:" (page 7)

"45. In fact, the similarity in the data input for these searches indicated that the searches were not legitimate.

46. By way of example, each of these searches used the same birthday and, where a state and policy face value were entered, the input was always the same: Pennsylvania and $5000. These searches only changed inputs slightly from search to search, in order to determine how various search parameters and conditions were classified by the software.

47. For Example: Search 1- HEPATITIS treated with LAMIVUDINE; Search 2- HEPATITIS treated with EPIVIR; Search 3- Restless Leg Syndrome treated with LEVODOPA; Search 4- Restless Leg Syndrome treated with NEUPRO; Search 5- Restless Leg Syndrome treated with PRAMIPEXOLE" (page 9)

Pages 6-17 have more than this, of course.

And then from the press release:


"The twelve-count complaint includes claims for

  • Breach of Contract — for the Defendants' violation of the Best Plan Pro End User License Agreement (EULA);
  • Tortious Interference with a Contract;
  • Violation of the Federal Trade Secrets Act of 2016;
  • Violation of the North Carolina Trade Secrets Act;
  • Federal Unfair Competition;
  • Copyright Infringement;
  • Intentional Interference with a Prospective Business Advantage;
  • North Carolina Unfair and Deceptive Trade Practices
  • Civil Conspiracy;
  • and Fraud."

Hope that clears it up a bit and gives you references to review in the suit itself.
 
Hi – this is not quite right and I want to clarify. I don't want to be confusing so I'll refer to different sections of the lawsuit. (pages 6-17 detail this better.) One key phrase from the press release that is outlined in these sections is "several months." You can read the full press release and suit at toolkitfraudsuit.com.

Here's some context of the suit, but again check it out at :

"1. This action arises from the intentional, harmful, and admitted wrongdoing of the Defendants. " (page 1)

"37. SAH has identified numerous accounts with clearly fictitious user information (such as names, addresses, emails, etc.) that have been linked to Defendant Wahl. Numerous accounts used prepaid credit cards, which in some cases had insufficient funds to pay for the product beyond the free trial period, an illegal tactic used to avoid paying for the use of BPP." (page 6)

"39. The next day, on March 1, 2020, a second account was opened under the name John Mendoza. This account's billing information listed Defendant Wahl's full name, an address in Delaware, and the e-mail address "[email protected]," as detailed in the below screen capture from the BPP system:" (page 7)

"45. In fact, the similarity in the data input for these searches indicated that the searches were not legitimate.

46. By way of example, each of these searches used the same birthday and, where a state and policy face value were entered, the input was always the same: Pennsylvania and $5000. These searches only changed inputs slightly from search to search, in order to determine how various search parameters and conditions were classified by the software.

47. For Example: Search 1- HEPATITIS treated with LAMIVUDINE; Search 2- HEPATITIS treated with EPIVIR; Search 3- Restless Leg Syndrome treated with LEVODOPA; Search 4- Restless Leg Syndrome treated with NEUPRO; Search 5- Restless Leg Syndrome treated with PRAMIPEXOLE" (page 9)

Pages 6-17 have more than this, of course.

And then from the press release:


"The twelve-count complaint includes claims for

  • Breach of Contract — for the Defendants' violation of the Best Plan Pro End User License Agreement (EULA);
  • Tortious Interference with a Contract;
  • Violation of the Federal Trade Secrets Act of 2016;
  • Violation of the North Carolina Trade Secrets Act;
  • Federal Unfair Competition;
  • Copyright Infringement;
  • Intentional Interference with a Prospective Business Advantage;
  • North Carolina Unfair and Deceptive Trade Practices
  • Civil Conspiracy;
  • and Fraud."

Hope that clears it up a bit and gives you references to review in the suit itself.
If you win, what happens to the Toolkit subscribers?
 
Outside looking in, it appears BPP is grasping at straws, hoping to take out their competition who built a superior product.

We will see how it all shakes out. For the sake of the average agent, I'd hate to see a good, proven product like Toolkit pulled. If it gets pulled, I hope BPP is able to offer something on par, as I don't think their current product is nearly as user friendly.
 
I don't have the attention span to read the whole lawsuit. But it seems like by the time you guys get this all figured out someone else will have one built using AI and put you both out of biz.
I'm only half kidding. I assume AI needs to figure in to your future plans?
 
I don't have the attention span to read the whole lawsuit. But it seems like by the time you guys get this all figured out someone else will have one built using AI and put you both out of biz.
I'm only half kidding. I assume AI needs to figure in to your future plans?

AI is part of BPP's current state and future. Our pending patent is loaded with it in order to assist on the carrier and agent sides equally.

Outside looking in, it appears BPP is grasping at straws, hoping to take out their competition who built a superior product.

We will see how it all shakes out. For the sake of the average agent, I'd hate to see a good, proven product like Toolkit pulled. If it gets pulled, I hope BPP is able to offer something on par, as I don't think their current product is nearly as user friendly.

Have you checked out BPP software recently? We spent some time on the user friendliness based on feedback – I've heard great feedback about it so far. I'm biased of course, but I think it's worth a look. You can see it by just going to bestplanpro.com and you can get a sense of it. There's a video on the homepage which has an overview if that's illustrative.
 
Have you checked out BPP software recently? We spent some time on the user friendliness based on feedback – I've heard great feedback about it so far. I'm biased of course, but I think it's worth a look. You can see it by just going to bestplanpro.com and you can get a sense of it. There's a video on the homepage which has an overview if that's illustrative.
I watched the video. Looks nice. I like how you can type in a new drug that doesn't self- populate.$29.99 a month is for everything? How stable is that price?
 
I watched the video. Looks nice. I like how you can type in a new drug that doesn't self- populate.$29.99 a month is for everything? How stable is that price?

I'm glad you dig it – I'm a big believe in letting the agent do what they'd like and having the software SUPPORT the agent and not the other way around.

$29.99/mo for everything correct. Pricing changes is not my department, however I don't believe in raising rates – period. I HATE that for things I subscribe to. I've cancelled various subscriptions for that.
 
I'm glad you dig it – I'm a big believe in letting the agent do what they'd like and having the software SUPPORT the agent and not the other way around.

$29.99/mo for everything correct. Pricing changes is not my department, however I don't believe in raising rates – period. I HATE that for things I subscribe to. I've cancelled various subscriptions for that.

Admittedly, it looks a lot better than it used to. Glad y'all improved the UI. That was the main thing that needed addressed to me.
 
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