Looking for a Good Telemarketing Company

[Mark]

I'm highly recommend staying away from trustedleadsourceinc.com or finalexpensesalesleads.com which are the same company.

My agents and myself have had lots of problems with them.

I'm going to avoid them at all cost and recommend you to do the same.
Their info is Trusted Lead Source,INC 79 Foss Way TROY,OHIO 45373
their phone number is 888-252-2986.

 

[TwiLight]

Well I have read all the comments and will put my 2 cents in. Those of you who know me know I do not trust any phone lead company.....They are all Pimps, whores and a---holes.

You must generate the lead yourself. Unfortunately, the process for a single agent to do so can be time consuming and take away from your productivity.

We have success with hiring US based telemarketers using craigslist. We offer straight hourly pay, no bonuses. We have 15+ telemarketers calling daily using a proven Script and Training program. We are able to offset costs based on economies of scale. A single telemarketer or 15 need babysitting and hand holding. The job sucks and we have to have somebody constantly boosting them up during calling using Skype/Text. It is the only way it works or you will be replacing people every 2 weeks. Because of the hand holding, you will be forced to sacrifice your productivity.

As you see below by my signature, we offer leads that are discounted because the true cost of the lead is passed on to the agent and no profit is put on top by a lead company. Our only income is from overrides, which binds us closer to the agent's success.

If you truly do not want to work with an MGA like ours. You are going to need to do it yourself or band a few like minded agents together so you can get 2-3 telemarketers and take turns on the hand holding if you want success.

 

[scotte]

Twilight, some very good info you gave us. What are you finding on the average number of leads your telemarketers produce per hour or shift?

 

[TPAAgent]

Well I have read all the comments and will put my 2 cents in. Those of you who know me know I do not trust any phone lead company.....They are all Pimps, whores and a---holes.

You must generate the lead yourself. Unfortunately, the process for a single agent to do so can be time consuming and take away from your productivity.

We have success with hiring US based telemarketers using craigslist. We offer straight hourly pay, no bonuses. We have 15+ telemarketers calling daily using a proven Script and Training program. We are able to offset costs based on economies of scale. A single telemarketer or 15 need babysitting and hand holding. The job sucks and we have to have somebody constantly boosting them up during calling using Skype/Text. It is the only way it works or you will be replacing people every 2 weeks. Because of the hand holding, you will be forced to sacrifice your productivity.

As you see below by my signature, we offer leads that are discounted because the true cost of the lead is passed on to the agent and no profit is put on top by a lead company. Our only income is from overrides, which binds us closer to the agent's success.

If you truly do not want to work with an MGA like ours. You are going to need to do it yourself or band a few like minded agents together so you can get 2-3 telemarketers and take turns on the hand holding if you want success.

Give them an option-

1) Stay at an hourly rate

2) Go per lead and increase the pay on this program

Problem with hourly is like everything else with lazy people- they are just there to collect a paycheck

Give them an incentive to earn

I launch monday- starting $10 and hour with a bonus of $10 if they set a next day appt- or a $5 for a prospect that is expecting a call from me

It's part time, and I am asking my telemarketer to log 20 hours a week- Should be able to generate 3-5 intrested prospects in 4 hours of calling

In testing now but would expect the set appts to probably be no more than 20% of the leads.. will have a better take on it after a couple weeks of testing...

1099- $15 and hour is pretty good pay- But I am expecting to have to go through a few till I find a good worker

Once a telemarketer has a handle on it- then by offering him/her a 2nd pay option of pay per lead at say $20 per lead and $30 for set appts is going to motivate that person to generate

My scripts start the same- but when a appt is set- theres more questions involved in the script- So I know these prospects are looking to make a decision now and are serious prospects- Thats woth $30 to me everyday of the week

If they generate 17 leads and 3 appts

Thats $315 they'll make part time for only 20 hours of work

I am willing to pay that much...

 

[Josh]

Not for nothing TPAA, but how long have you been doing this?

 

[TPAAgent]

Not for nothing TPAA, but how long have you been doing this?

Insurance - 13 years

Running my own telemarketing?

Last week

It's a test run-

 

[Josh]

Insurance - 13 years

Running my own telemarketing?

Last week

It's a test run-

Exactly. I know why a great deal of folks have the opinions they do about hiring a telemarketer, but most of them have never done it for long.

You seem to disagree with TwiLight's opinion (which coincidentally is the same as mine) about how to hire telemarketers.

If you have a good telemarketer, you need to pay them hourly. If you're not comfortable paying them hourly, don't hire them.

I stick my telemarketers on a dialer and I record everything, but I pay them hourly with bonuses every now and again, but the reality is that you'll have a hard time with a telemarketer that is performance based only. You say they're going to be lazy and just want a paycheck if you pay hourly, I say they're going to push junk through and think it isn't junk, then get mad when you don't want to pay them on it. Telemarketing is hard enough without them wondering if they're just wasting their time calling when they won't be making any money. My telemarketers are much more collected when they're on the phone because they know they're getting paid either way so they can focus on their job, not wondering if they're completely wasting their time.

Your script is probably also going to be too involved for them to be able to generate any meaningful amount of leads, but perhaps it'll be different in your area. As I recall you were upset about a lead you got when the guy knew point blank you would be coming over to talk about life insurance. I don't think you're cut out to run telemarketed leads.

A telemarketers job is to find interest and either get info for a return call or set up an appointment. Their job isn't and shouldn't be to qualify each lead, verify bank accounts, etc. If some people want to do that then great, but that's making it more difficult than it has to be. I had an agent write $7k+ in premium in ONE WEEK off the telemarketed leads I had generated for him and averaged around $3k in premium per week. I'm not so arrogant as to believe that I'm the only one that knows how to do this, but based on my experience I think you have a great deal of beating your head against the wall ahead of yourself. If you haven't already committed to it yet, you should strongly consider using a dialer. It's much easier to troubleshoot where your problems are coming from if you're using one.

 

[TPAAgent]

You seem to disagree with TwiLight's opinion (which coincidentally is the same as mine) about how to hire telemarketers.

You misread my post-

If you have a good telemarketer, you need to pay them hourly. If you're not comfortable paying them hourly, don't hire them

.

You didn't take the time to read my post- I suggested hourly with bonuses then the option to go per lead if they wanted to...

Your script is probably also going to be too involved for them to be able to generate any meaningful amount of leads

What script am I using? I don't believe I posted it here

As I recall you were upset about a lead you got when the guy knew point blank you would be coming over to talk about life insurance. I don't think you're cut out to run telemarketed leads.

Thats awesome- How's about you tell me what next weeks lotto numbers are going be

A telemarketers job is to find interest and either get info for a return call or set up an appointment. Their job isn't and shouldn't be to qualify each lead, verify bank accounts, etc. If some people want to do that then great, but that's making it more difficult than it has to be.

Most telemarketers verify things like bank accounts, hospice,confined to a wheelchair etc...What would be making it more difficult is to drive 30 miles and find out the dudes in a hospital bed in his living room with 3 oxygen tanks stuck on his grill... you go work that ****.. I'm not

I had an agent write $7k+ in premium in ONE WEEK off the telemarketed leads I had generated for him and averaged around $3k in premium per week.

Cool story bro

I'm not so arrogant as to believe that I'm the only one that knows how to do this, but based on my experience I think you have a great deal of beating your head against the wall ahead of yourself. If you haven't already committed to it yet, you should strongly consider using a dialer. It's much easier to troubleshoot where your problems are coming from if you're using one.

You been drinking already? How do you know I'm not using a dialer? To answer your question.. yes, I have a dialer, and a scrubbed list thats been filtered

 

[Josh]

You misread my post-

Seems to be going around.

What script am I using? I don't believe I posted it here

You haven't, but you did say that it asks a lot of questions to make sure people know why you're coming and that they're serious.

Most telemarketers verify things like bank accounts, hospice,confined to a wheelchair etc...What would be making it more difficult is to drive 30 miles and find out the dudes in a hospital bed in his living room with 3 oxygen tanks stuck on his grill... you go work that ****.. I'm not

An interesting argument. The whole reason you're doing this is because "most telemarketers" can't deliver on what you want, no?

Cool story bro

Not that it matters, but I can prove it. My upline will likely remain silent on the topic because it's irrelevant, but he's an active member of this forum and saw the production himself.

You been drinking already? How do you know I'm not using a dialer? To answer your question.. yes, I have a dialer, and a scrubbed list thats been filtered

Not to bother you with facts, but here is what I said:

If you haven't already committed to it yet, you should strongly consider using a dialer. It's much easier to troubleshoot where your problems are coming from if you're using one.


I didn't know if you had or not, that's why I put the preface in there.

If you want to be a grouch about the whole thing than go for it. You just started doing something that some of us have already one successfully. If you would rather waste your time and energy without having more information walking into it then such is your right. Should I apologize for being helpful?

 

[TwiLight]

Twilight, some very good info you gave us. What are you finding on the average number of leads your telemarketers produce per hour or shift?

We average nationally 1.4 leads per hour. The agent gets all leads exclusively and they are never resold. In fact, we take them out of our database once the lead is sent to an agent. The Agent receives all the leads from the calling time. Some agents average 1.8 to 2 leads per hour, no matter how many you get, they all go to the agent.

We require a minimum commitment of 10 hours per week from an agent or they can purchase 15 hours or 20 hours. They pre-pay for the hours by Friday for calling the next week and we recommend that they be broken up into 5 hour block/day. Or in 2 days for 10 hours.

Our average agent purchases call time for 15 hours and gets about 22-24 leads per week and writes about 4-6 policies from them.

I have had my leads tested by some agents from this forum just to see how they like them and get some feedback and they all have averaged 1.6 leads per hour or more and have made 5-7x ROI.

I do not offer the leads unless you are contracted under our IMO/MGA. I am not in the business of lead generation, I am an MGA.