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Had a med supp client that was applying for a lower priced Med Supp with me this morning. We were completing the online application and everything was going fine until he realized that there was a $20 app fee that he would have to pay whether or not he gets approved or not (most likely he'll get approved). I did mention the app fee earlier, but I don't think he remembered.
He wanted to know if he paid quarterly, semiannually or annually if they would waive the $20 fee...with this carrier they will not.
So the guy was just stuck on that app fee and wouldn't continue with the completion of the app. He wanted to think about it for a day or two? He said he wants to get the new med supp, but doesn't want to pay the fee.
I told him whether he buys from me or directly from the carrier, he will have to pay the app fee. I went over how much he would save annually which is about $400 and he still was stuck on the fee.
Any suggestions?
He wanted to know if he paid quarterly, semiannually or annually if they would waive the $20 fee...with this carrier they will not.
So the guy was just stuck on that app fee and wouldn't continue with the completion of the app. He wanted to think about it for a day or two? He said he wants to get the new med supp, but doesn't want to pay the fee.
I told him whether he buys from me or directly from the carrier, he will have to pay the app fee. I went over how much he would save annually which is about $400 and he still was stuck on the fee.
Any suggestions?