Re: Monumental and Their Ridiculous Univita PHI
I'm fairly new to the FE business and use Monumental almost exclusively....yeah I know dumb me! I agree with many of the previous posts as to their convaluted way of doing business. Seem to make it difficult to work with them.
My real issue with them are the people ypu have to deal with on the phone. Most of them think they're doing you a favor. Yesterday I told a person in new business underwriting to "stop giving me you're lousy attitude! I'm only trying to take care of the issue. I need your help, NOT your attitude!" It did seem to help. Well, it made me feel better.
Monumental could use some people skills.
I'm fairly new to the FE business and use Monumental almost exclusively....yeah I know dumb me! I agree with many of the previous posts as to their convaluted way of doing business. Seem to make it difficult to work with them.
My real issue with them are the people ypu have to deal with on the phone. Most of them think they're doing you a favor. Yesterday I told a person in new business underwriting to "stop giving me you're lousy attitude! I'm only trying to take care of the issue. I need your help, NOT your attitude!" It did seem to help. Well, it made me feel better.
Monumental could use some people skills.