He's mailing iPads with the site already in the browser.
Hey, let's clean it up here. I don't need to know what he is doing with feminine products or what kind of underwear he has.
Just that I send out direct mailers every month that will now have 3 ways to respond. Reply card, phone number or website that they can visit. I only send cards to turning 65 year olds.
In addition to the visual items already mentioned, if you are mailing to t65 easy to find buttons need to be prominent at the top of the page. The buttons need to be relevant to what they are looking for.
I don't think seniors are going to spend a lot of time there until you make it more visually appealing and "dumb down" the navigation.