Need Some help with Royal Neighbors

Discussion in 'Final Expense Forum' started by randallcunn12, Aug 1, 2017.

  1. Mattschmidt
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    Mattschmidt Well-Known Member

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    okay. I'm following you now. They did say for the E-App you had to be sitting with the client
     
  2. NSRH
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    NSRH Well-Known Member

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    Correct. I dont think they ever intended it for call centers, I believe some of smaller operations got wind of the work around and started writing bad business with them.

    Most carriers in telesales at least have a vetting, or a training process to ensure expectations are set correctly.

    RNA failed to see this one coming, they arent the only casualty in the telesales vertical, and there will be many more to come, because many telesales carriers treat call centers like F2F agents.

    You cant do that for long, its a different animal.

    Call centers can cripple an entire product line if you're not careful and flip the entire actuary table upside down!
     
  3. jdeasy
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    jdeasy Well-Known Member

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    They did design the voice sig for telesales and the only reason they didn't see this coming was because they wouldn't listen.

    They were sold a bill of goods by one particular call center and they wouldn't hear anything else.
     
  4. suranceman
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    suranceman Well-Known Member

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    Why wouldn't you want to complete it all via phone? Why do you prefer to mail papers first?
     
  5. NSRH
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    NSRH Well-Known Member

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    Which call center?
     
  6. WinoBlues
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    WinoBlues Well-Known Member

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    Control the process.

    ..................
     
  7. Mattschmidt
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    Mattschmidt Well-Known Member

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    Have you ever completed a phone signature with rna from start to finish???? If so you know why
     
  8. Surancedawg
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    Surancedawg Well-Known Member

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    If you think that's bad, you should try doing a Liberty Bankers deal completely over the phone. DIMA uses the daughters of Forest Gump to do LBL phone interviews.
     
  9. Todd King
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    Todd King Well-Known Member

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    They've actually gotten much better. I just did one last week or so and it went about 15 minutes max. Much quicker and easier than I expected it to be.
     
  10. johnsonvillebrock
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    johnsonvillebrock Member

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    I ve never met one succesful agent in telesales, only marketers promote it.

    North american tried to recruit me once to work in their CC - one walk through and it was a hard pass - disgusting facility and ghetto people.
     
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