This made me laugh..."Alex wanted to come see you personally, but he just has so many people to see, so I am here in his place!! He asked me to do this because I too am a loyal fan, and if you do business with us, he may ask you to help me help others as well!!"
You laugh, but I use that line quite often.
Medicare.com for some reason and asked for me. Rep who answered said "he isn't at his desk right now, but I can help you get started."
Those eMedicare folks really know their stuff.