Paying Telemarketers

Yeah it does. I'm not sure if salesdialer actually doesn't do all of those things though or if its a necessity to have all the things you listed. I can tell what calls are connected, how long the call was, if they answer, if it goes to a machine or if its busy. I cannot add to a campaign though without making a new one. I'm not sure why I would want to do that though.

You may very well not want any of that, but the thing basically pays for itself if you consider the amount of work time you could be losing to a telemarketer, even if it's only 10 hours a week. That said, not everyone cares. Anyone managing telemarketers would find the reporting to be a big deal.

I load a county I want to call and that's it.

Like I said, for folks that are super price sensitive, salesdialers is as reasonable of a product as you're likely to find. It does what it does well enough. That said, for folks that do want to know how much time their telemarketers are spending in between calls or what the dispositions of each calls are, it matters. When I pay my telemarketers I base it off the productivity time, not just the clock. If they login at 10 and end up needing to take a 15 minute break, while I wouldn't like it, at least this way I know what they're doing and I only pay them for the time they spend waiting for calls or on them, not for time they spend on pause. I can also compare the productivity from day to day, do split testing on different lists, different scripts, and really quantify what's going on with a campaign. There are a number of much more sophisticated things you can do with this type of a dialing platform to really allow you to manage your telemarketing campaign. If all you want to do is load the county to call, then all of that isn't of much value to you.

Why not offer a 14 day free trial? How is someone suppose to know if its worth the extra money?

To be perfectly candid, because it's a complete waste of my time and money. I did free data give aways on here a few times just to be nice because I think the forum has been great to me and I thought it was a nice way to help folks out. In addition to that, I had a free list giveaway on my telemarketing scripts site. That I did because I wanted to give folks a reason to do business with me. Most of the folks that filled out the form for the free list wouldn't even respond to a phone call/email asking them a question about their free list so we could get it out to them. The folks that want free trials are usually not going to commit. If I take a look at the time and hard cost associated with giving away those lists the ROI is abysmal. That's 100% fine, I try things like that to see if they work and in this case it was a dud, but I'm not signing up for it again. It takes time to get folks setup on the dialer, to train them, and there is a hard cost associated with the number of calls they make. My product is fantastic. If folks want to sign up, then great. If folks don't want to sign up because they don't need it and/or think they can get a better deal elsewhere, then great. For folks that are serious about hiring a telemarketer and want to know what's going on when their telemarketers are calling, my platform is probably the best solution out there. I'll build the first campaign for them and train either them or their telemarketer(s) on how to use it with no setup fee. That in and of itself is a big deal.

If my friends at mojo believe that the best way for them to get customers is to give away a 14 day trial, then I think that's great for the consumer. I've even referred folks over there. Give their platform a try for free and if you like it, you'll love mine.
 
I have had as many as 15 working for me and my team in the past. They were 1099 and worked part and full-time (mostly part time). They could work from my office or from their home I really didn't care. In fact I prefer them to work from their home because it reduces the office drama. The bottom line is if they don't produce they don't get paid. Just like you or I.
I provided the leads, the script and they had to use my system for logging them. This was in a data base that I controlled. You don't want to lose all their notes if they find another job. I structured the pay this way on purpose to make them feel like a important part of the team and to give them a incentive for making sure the appointment was quality thus cutting down on bad appointments. Here is how it worked. Note that my commission was in the thousands per sell so my numbers may be different than yours.
Here is a example...

*Every appointment $15.00 (they should be able to make a appointment per hour)
*If that appointment produces a sell then they get a $100.00 "New Client" bonus
*When they hit 8 appointment that produced a sell in a month they got a additional bonus of $500.00
*25 appointments that produce a sell in the Quarter they received a $1,500.00 bonus.

If these appointments were given to team members to work then we they would contribute to the bonus money. So that was not all coming directly from me. Very few ever hit the quarter bonus because they were part time but it gave them a incredible goal to shoot for. In addition it helped sell the position to them.

A few other points... I never called them tele-marketers, their title was Marketing Executive. Who the heck wants to be a telemarketer? A side note if you use something like this you MUST have them sign contracts that spell everything out clearly or you will be asking for trouble.

Hope that helps,
Justin
 
ewilkins,
I've hired alot of tm in my time and just my two cents:

-hourly rate.
-then require X number of leads/appts per hour after grace period (1-2 weeks).
-incentive-base bonus for anything over base leads per hour.
-X dollars for an appt, X dollars for an app, etc.

Tier-based incentives are a great way to keep people from dialing for dollars. Just my two cents... I think the most important thing is that a dialer be simple, easy-to-use and inexpensive. A lot of dialers have too many features and that can confuse people, but each dialer has a niche and there is plenty of business out there for everyone. Different strokes for different folks.
 
Telemarketing is part of marketing... you start with defining what it means to be your client... (the service system)... then you create a well defined and scripted proposal and a presentation system... then marketing is all about getting suspects that your sales system filters into current, future, or not a prospects... Current prospects are feed to your sales system... etc... So telemarkting is a good thing... if you know what they are saying... offering to give a quote wont work well enough anymore... so don't waste your $$ trying to have them get you leads, unless you first have built the machine, and you have telemarketed yourself successfully and gotten leads to your sales system... ps... it is really easy to develop leads... Idk why anyone would pay anyone to do such an easy part of our jobs.... just my 2 cent... Grant Davis GDI insurance
 
Josh do you charge for data when someone is paying for your dialer each month?
 
Josh do you charge for data when someone is paying for your dialer each month?

Absolutely. However, if they do both at the same time there is a discount on both, $129/month on the data and a nickel a record on the data as long as it's at least 2,000 records.
 
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