AZInsurance1
Expert
- 33
Honestly, I have been moving my business from my ultra-preferred carriers toProgressive. They train their customer service reps well and they give thempower to make changes. I don't have to talk to more than one person to get ananswer or a change made.
We just had an awesome experience where a claim that was done right by Progressiveis leading high net worth people to our agency. The couple Progressive helpedwas very impressed which was not a surprise to me. You can call themsubstandard because they take high risk drivers but they have good claims and good customer service. Iwill not do business with non-standard companies because there claim, customerservice, and philosophy suck. Progressive does umbrella up to 5 million and 500CSL on the auto.
They also have great special lines products. Their home partnership with ASIis just ok. There is no perfect company but they have a lot of upside. I havehad more negative experience with MetLife, Travelers, Hartford/AARP thanProgressive, so I feel like I am helping my clients and happly making less.