recording calls and saving them

[PhxSunsFan]

is there something avail that calls made thru an ifone can be saved for as long as needed
what about voip thru a computer but no crm needed,,, just the record and save function
a combo product? thanks

 

[DHurd]

I believe the program audacity can do tha5

 

[Travis Price]

is there something avail that calls made thru an ifone can be saved for as long as needed
what about voip thru a computer but no crm needed,,, just the record and save function
a combo product? thanks

Be very careful about recording calls. If you're selling in multiple states, each state has a different standard on consent.

 

[rousemark]

Be very careful about recording calls. If you're selling in multiple states, each state has a different standard on consent.

As long as you notify them at the beginning of the call, you will be OK.

 

[DHurd]

Be very careful about recording calls. If you're selling in multiple states, each state has a different standard on consent.

As long as you notify them at the beginning of the call, you will be OK.

Idk, call me immoral, but if I wanted to record a call to listen back to and then delete I wouldn't ask or care what the law was on it. If I figured I would send it to other people that would be different

 

[PhxSunsFan]

let me rephrase... I will be calling clients that have already submitted info to me.. and review some of the questions i asked them...

 

[PhxSunsFan]

for ex.. to review the recorded line questions where a carrier asks the insured to do xyz. like at gtl

 

[Tahoe Ray]

for ex.. to review the recorded line questions where a carrier asks the insured to do xyz. like at gtl

I use Ringcentral and it does this on demand. When you hit record, it makes an announcement that the call is being recorded.

 

[Travis Price]

Idk, call me immoral, but if I wanted to record a call to listen back to and then delete I wouldn't ask or care what the law was on it. If I figured I would send it to other people that would be different

It's not an issue of morality, it's a question of legality. It's a pretty easy thing to resolve and most people don't care..

In some states, like MI, it's a felony to record a call with all parties not giving consent.. which can cost you your license.

Do you though.

In Ops case, he definitely wants consent.. He's putting information from the call on an app.. So let's say Farmer Fred says he didn't tell Op something and gets sued. He can use the call as evidence. However, then he gets charged with privacy violation...

Louis is totally right. It's easy to do, just make sure you do it.

 

[DHurd]

It's not an issue of morality, it's a question of legality. It's a pretty easy thing to resolve and most people don't care..

In some states, like MI, it's a felony to record a call with all parties not giving consent.. which can cost you your license.

Do you though.

I'm sure the recordings police would come to find a deleted recording of a call. What if I wrote own what was said verbatim from memory does that make me a felon in MI also