- 19,657
RNA handles all the scheduling. Once you send in the app your work is done officially. The babysitting has just begun though.
RNA Essential Life
- Thread starter HoosierLife
- Start date
RNA handles all the scheduling. Once you send in the app your work is done officially. The babysitting has just begun though.
- Thread starter
- #12
- 7,012
Who am I babysitting, RNA or the clients?
- 3,764
RNA. You will learn.
- 15,041
If they are anything like a typical carrier, both. You have to get the client to complete the underwriting requirements, and you have to handle additional requests from the carrier.
- Thread starter
- #15
- 7,012
Oh I know how that is. I use ezlife for my term and was writing a little policy on a buddies wife. It literally took 8 weeks for them to schedule the Paramed and sign the app digitally (it was all on my friend). I'm sure ezlife hates me now.
Then the very next day after its signed he texts me, "Hey did you hear anything about the insurance yet?"
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- 3,764
Oh I know how that is. I use ezlife for my term and was writing a little policy on a buddies wife. It literally took 8 weeks for them to schedule the Paramed and sign the app digitally (it was all on my friend). I'm sure ezlife hates me now.
Then the very next day after its signed he texts me, "Hey did you hear anything about the insurance yet?"
Nothing you can do about clients who prascratinate. Doesn't matter what company or what IMO you use. As an advisor you need to create that sense or urgency.
- 19,657
RNA. Here is an example of a question from RNA last week on an Essential Life app, "John, we see that your applicant had a $10,000 policy that she is replacing. Why does she now want $25,000 and how will she pay for the increased coverage if she is having trouble paying for the $10,000?".
My answer, "She doesn't want $25,000 coverage, she wants $20,000 but your minimum is $25,000 so that's what I had to write. $25,000 with you is less money than $20,000 elsewhere. She is not having trouble paying what she has now, she just wants more coverage. Would you prefer I place her elsewhere?".
That's rather mild for RNA questions.
How about this one on an internal replacement with them for a lady adding coverage? "John, we need to verify the SS # of the applicant. It doesn't match what we have on our records". Once I checked the SS number and verified that it was correct and was the same number as on her previous application with them I sent this reply, "The SS # is 111-11-1111 just as is on the application and that's the same number that is on her previous application".
To which they responded, "The SS# is smudged on the new application and we couldn't read it clearly. When we went back to the previous application it was also smudged and unreadable, that's why we need to verify".
My response, "How did the first policy get issued if you did not have the SS#?". I'm still waiting on an answer to that one.
They have one underwriter that is almost always going to APS. You know if it falls on his desk there is an APS. I just had a 32 year old female that took no meds be unlucky enough to fall on his desk. Yep, APS.
I like RNA and I wish they would get things more together but this is just how it is with them. Couple that with the draft day issues and that's why I say a rate increase will kill them.
RNA. Here is an example of a question from RNA last week on an Essential Life app, "John, we see that your applicant had a $10,000 policy that she is replacing. Why does she now want $25,000 and how will she pay for the increased coverage if she is having trouble paying for the $10,000?".
My answer, "She doesn't want $25,000 coverage, she wants $20,000 but your minimum is $25,000 so that's what I had to write. $25,000 with you is less money than $20,000 elsewhere. She is not having trouble paying what she has now, she just wants more coverage. Would you prefer I place her elsewhere?".
That's rather mild for RNA questions.
How about this one on an internal replacement with them for a lady adding coverage? "John, we need to verify the SS # of the applicant. It doesn't match what we have on our records". Once I checked the SS number and verified that it was correct and was the same number as on her previous application with them I sent this reply, "The SS # is 111-11-1111 just as is on the application and that's the same number that is on her previous application".
To which they responded, "The SS# is smudged on the new application and we couldn't read it clearly. When we went back to the previous application it was also smudged and unreadable, that's why we need to verify".
My response, "How did the first policy get issued if you did not have the SS#?". I'm still waiting on an answer to that one.
They have one underwriter that is almost always going to APS. You know if it falls on his desk there is an APS. I just had a 32 year old female that took no meds be unlucky enough to fall on his desk. Yep, APS.
I like RNA and I wish they would get things more together but this is just how it is with them. Couple that with the draft day issues and that's why I say a rate increase will kill them.
I will keep that in mind, I had a lady that they ordered medical records that took about 45 days to finally get them released. It was more the docs office then anything, but it was annoying. I had to call constantly and come to find out the doc didn't want to release them tell here sleep testing was done. (like why didn't you just let us know ahead of time
.)I am currently working on a 1m policy with another company and the client is doing rather good job at giving me information. The best thing is to order the medical records yourself to give to the other companies so that you have them without having to re order if you feel other companies can offer him a better rate class or at a lower premium. I hope this case goes through as it will be the biggest life case of my career.
When I did the quotes on this case, RNA came up the lowest on the 10year term but he went with the 15year which several other companies where much lower.
I enjoy the SI process with RNA so far, but sometimes it can be a pain with fully UW polices. I actually like the staff there, no qualms about them at all yet.
I wonder how other wl nonpar products measure up against this. Too bad BTNTRS doesnt frequent the FE forum.
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Since RNA is participating I don't hink there would be a fair comparison.
RNA's fully underwritten whole life is just about unbeatable on price. That's why I fool with their pettyness still. They are best for the client.
Once they have their rate increase this summer it will be a game changer for them. I don't know if they are raising the rates on the Essential Life or not. Wouldn't surprise me since they just cut agent commissions on it. They are trying to stem the flow of applications.
