- 5,938
You are spot on... they function in FE world and seem to ignore the clientele. Perhaps the debit mentality drives that thinking... agents seeing their clients all the time. They do not function as a go to at all. Not in my world.
So what's the deal with the new Transamerica product?
- Thread starter tribetime32
- Start date
You are spot on... they function in FE world and seem to ignore the clientele. Perhaps the debit mentality drives that thinking... agents seeing their clients all the time. They do not function as a go to at all. Not in my world.
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I think a good bit of their business comes from telesales as well so why change that as their primary means of an application process.
Liberty like many of the carriers just is completely out of touch with the field. If you ask their leader ship they think the average phone application is about 14 minutes. You don't even get to the underwriting part of the application until 14 minutes!
Liberty like many of the carriers just is completely out of touch with the field. If you ask their leader ship they think the average phone application is about 14 minutes. You don't even get to the underwriting part of the application until 14 minutes!
- 5,938
I am amazed in this business how little it takes to be above average when it comes to a carrier. You think more companies would take on a concept of true service, both to their clients as well as their field agents.
More and more consolidation occurs and that some how is translated into forward movement? Few of these businesses ever train their employees on the agents perspective of the process. I feel too often when I call that they see us as a necessary evil rather than a partner in the business.
I believe that this remains a part of why so many agents fail out. They have to wrestle with their inner selves, then wrestle with the prospects, and then turn around and wrestle with the carriers they do business with. That can leave one feeling alone and isolated... and who hasn't felt that way in this business.
I would encourage any company to step up and take the challenge of leading the industry not just being in the industry. And from the ground up that is a good long look at how business even gets to their door.
You don't make money on the app you never receive.
More and more consolidation occurs and that some how is translated into forward movement? Few of these businesses ever train their employees on the agents perspective of the process. I feel too often when I call that they see us as a necessary evil rather than a partner in the business.
I believe that this remains a part of why so many agents fail out. They have to wrestle with their inner selves, then wrestle with the prospects, and then turn around and wrestle with the carriers they do business with. That can leave one feeling alone and isolated... and who hasn't felt that way in this business.
I would encourage any company to step up and take the challenge of leading the industry not just being in the industry. And from the ground up that is a good long look at how business even gets to their door.
You don't make money on the app you never receive.
- 5,938
In addition...
I am not the cheapest is the best kind of guy. How the food taste and how the service acts is why I return to a restaurant... not because its the cheapest.
I am not the cheapest is the best kind of guy. How the food taste and how the service acts is why I return to a restaurant... not because its the cheapest.
- 4,129
There's no need for a revolutionary product. All a carrier needs to do is pair KSKJ or FBL product with Americo's comp and e-app system. Throw in true SSB, a reasonable guaranteed issue product. Hire a top producer as there Front man and home office consultant. Then have a home office staff like AmAm service the business.
boom, market disrupted.
boom, market disrupted.
Lol and that carrier won't make it 3 yrs before going BK.Obviously a combination of huge comp,mispriced products to risk ratio and persistency have caused many co's to redo their products.In the last 3 years most of the major Fe co's have repriced there product or changed their pricing.
- 4,129
It also has a lot to do with interest rates and mortality table changes not necessarily agents and bad business.
- 5,938
Not asking for huge comp, asking for good service and some respect... as Rodney would say. Those two items, customers and agents are the business, funny how we often forget the obvious.
Agreed... but there is definitely a need for a new and fresh attitude/approach.
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This is exactly why I choose to work with one carrier, and sell my leads of who dont qualify to my competitors.
