- 2,908
Dead on the money sportsnut - they are waiting him out. Their belief is if they jack him around long enough maybe he won't be disabled anymore.
AFTER doctors records and AFTER 7 years of tax returns the latest - asking for one full year of client billing statement is pure kaka.
No one can give him an answer - they close at 4pm (gotta love that job!) and it doesn't matter who's on the phone - it's the wrong department and we have to be transferred.
After we're transfered a few times the line goes dead - then it's time to start over. If you finally reach anyone with any "say" it's just "it's still under review." They refuse to comment further.
Unum took their company and reputation down the tube by handling claims that way. When the times comes, tie up with one of the lawyers who handled claims against Unum.
You can probably google around with the words "unum" "class action" etc and tie into one of the many online groups of people banded together to fight them. Unum has settle quite a few already either willingly or by court order. It is criminal.