UPDATED EFES/Equita does NOT give releases (New agents please read)

[DayTimer]

Tick, Tock ... it is Tuesday 10/16 ... do you know where your releases are?

 

[WinoBlues]

I'd appreciate any advice as to what my options are.

I contacted EFES last week and asked for a release. I was told by Chase who is the VP of sales (and the only person that I have ever dealt with over there) that he has to discuss it with his team. After not hearing anything back from him I followed up today and I was told that, 'they put too much time and energy into me and they were not going to release me at this time'.

After several minutes of me going back and forth with him trying to understand why they would not give me a release, he then requested that I send him a list of contract levels that were being offered to me by the IMO that I choose to go with. And after he and his team reviewed those levels they would CONSIDER giving me a release. I am new to final expense but is this a standard requirement?

Just a little background.
I contracted with EFES a little over 2 months ago. I contracted directly with them so I had no direct upline. I spent countless hours watching content from David Duford, Doug Massie, and listening to any insurance related podcast (including EFES's). I never had any ride alongs or field training so my first month was very frustrating. I didn't need/want a lot of hand holding but a LITTLE guidance would have really helped. I called Chase a few times but was mostly rushed of the phone or referred to their group chat.

I still managed to write 18k my first month and 16k my second, but since I was in a situation where I felt I wasn't getting any help anyway I decided to move to an IMO that at least offered me higher contracts and access to more carriers. I know that we are all independent agents but my experience with them was not at all what I expected it to be.

Well now I'm being told I will not be released. I don't owe any carriers, or any lead money. Is it standard practice for an IMO to not release an agent if they don't feel like it?

So, Did you get the release? Or a reason why not?

 

[VolAgent]

So, Did you get the release? Or a reason why not?

Do I want to ask why you are asking another grown man if he got a release? At least I'm assuming the OP is a guy. Not that its much better if a woman.

 

[Rob Lion]

Rick and Tom (goil) literally add life to this forum haha.

 

[Chase Urich]

Montrelle,
As I mentioned in my original post I have intended to release you from day one. Though I believe you acted very unprofessionally in your approach to this whole situation by making untrue statements I still planned on releasing you. We have been swamped with contracts due to AEP starting yesterday and my girls in contracting have been working to verify that you have no debt with the carriers. As I am sure you can imagine that takes some time to verify. In the last 7 weeks, you spread your business to 10 different carriers, so it was a longer process than normal. We should have the full confirmation first thing tomorrow and you will be receiving your release.

 

[VolAgent]

Montrelle,
As I mentioned in my original post I have intended to release you from day one. Though I believe you acted very unprofessionally in your approach to this whole situation by making untrue statements I still planned on releasing you. We have been swamped with contracts due to AEP starting yesterday and my girls in contracting have been working to verify that you have no debt with the carriers. As I am sure you can imagine that takes some time to verify. In the last 7 weeks, you spread your business to 10 different carriers, so it was a longer process than normal. We should have the full confirmation first thing tomorrow and you will be receiving your release.

Any more unprofessional than calling grown women, girl? Any more unprofessional that your passive aggressive responses to this thread?

I won't defend his actions, but I highly recommend you review how you have responded to this thread and how you have represented yourself and EFES.

 

[Rob Lion]

I thought when you transfer the new IMO accepts to take on all previous debt. What's the point in verifying if he has debt if so?

 

[Ryan Caras]

I thought when you transfer the new IMO accepts to take on all previous debt. What's the point in verifying if he has debt if so?

1. Not all carriers does this hold true
2. Sometimes releases aren't asked for all the carriers that an agent has therefore some debt could be lingering around.

There is a process we have in place for releasing an agent and Chase is following that to a T.

Some agencies can get releases turned around in 48 hrs because they may not be processing that many contracts as an agency. When your in the heat of AEP and your contracting thousands of contracts per month the process is slowed down just a little.

 

[Thedude]

Any more unprofessional than calling grown women, girl? Any more unprofessional that your passive aggressive responses to this thread?

I won't defend his actions, but I highly recommend you review how you have responded to this thread and how you have represented yourself and EFES.

I would bet my life that this guy drives a large truck, has tattoos (possibly tribal arm tats), has worn Oakley oil can sunglasses consistently since 2010- worn them backwards since 2013, and has started many conversations with "I have a ton of black friends so i'm not racist".


lol just messing around but really let me know how many of those are true

 

[VolAgent]

I would bet my life that this guy drives a large truck, has tattoos (possibly tribal arm tats), has worn Oakley oil can sunglasses consistently since 2010- worn them backwards since 2013, and has started many conversations with "I have a ton of black friends so i'm not racist".


lol just messing around but really let me know how many of those are true

So this guy?