Upselling Medicare Clients

beachbum2012

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For those of you that offer other products besides medsupp/MAPD, at what point in the relationship with the client do you have the most success in upselling? I realize answers may differ depending on if you're offering final expense, retirement financial planning, etc. Do any of you have a repeatable process that yields somewhat consistent upselling results over time to folks whose only reason you met with them in the first place was to help them with their Medicare insurance?

I've been selling Medicare products for just over 3 years now, but my passion is retirement income planning. I've put in hundreds of hours studying and developing tools that can show clients how to create the largest sustainable income stream possible in retirement using the least amount of assets to do so, all while minimizing the chance they'll outlive their money. I know I can do a better job than almost every advisor out there specifically for folks nearing and already in retirement because I'm a specialist in "decumulation" as opposed to "accumulation". The 2 stages of financial planning are as different as night and day and each have completely different risks involved. Very few advisors are trained in decumulation planning. However, it seems next to impossible to transition from being the "Medicare guy" to their financial planner too. Everyone seems to fall in the categories of: no money, already have an advisor they're happy with, or want to do it themselves.

For anyone who upsells other products on a regular basis, do you do it at the same time (or within a short time) of selling the medsupp, or do you find more success several months or maybe a couple years after initial contact as your relationship grows and now they trust you? If you get more sales at the outset, what strategy do you think gives you your edge: quality of fact finding, asking the right questions, other? If you have more success later, what marketing method generates the most sales: newsletters, specific letters to targeted clients letting them know a specific product you're offering, other?
 
With initial sale, I offer $15,000 or $10,000 lump sum cancer protection with GTL. Helps cover added costs on Part D for cancer/leukemia drugs like Revlimed or Gleevic.
There are services not covered by Medicare, like dental issues after radiation, or sending tissue out to find best chemo for you. Non-medical costs as wheel, like travel or personal care.
Average premium per individual is $300, and per couple is is $500.
Also GTL Advantage Plus to go with MA, high F, or L.
Closing about 25% of eligibles.
 
With initial sale, I offer $15,000 or $10,000 lump sum cancer protection with GTL. Helps cover added costs on Part D for cancer/leukemia drugs like Revlimed or Gleevic.
There are services not covered by Medicare, like dental issues after radiation, or sending tissue out to find best chemo for you. Non-medical costs as wheel, like travel or personal care.
Average premium per individual is $300, and per couple is is $500.
Also GTL Advantage Plus to go with MA, high F, or L.
Closing about 25% of eligibles.


Please for love of all that is holy... Please Do Not listen to this guy.

He thinks Gerber owned or was part of MOO.

It's like taking advice from a washed up insurance guy who can't make it, and then tries selling leads for a living, while giving insurance advice from behind a PC.
 
With initial sale, I offer $15,000 or $10,000 lump sum cancer protection with GTL. Helps cover added costs on Part D for cancer/leukemia drugs like Revlimed or Gleevic.
There are services not covered by Medicare, like dental issues after radiation, or sending tissue out to find best chemo for you. Non-medical costs as wheel, like travel or personal care.
Average premium per individual is $300, and per couple is is $500.
Also GTL Advantage Plus to go with MA, high F, or L.
Closing about 25% of eligibles.





Why in the world would it be better to sell your clients a high deductible med supp and then stack on sketchy HI and cancer plans that have the DIY claim process when you could just sell a plan N, G, D for the same or less premium and have better coverage?

Also if selling MA you can't cross sell the cancer plans.
 
Please for love of all that is holy... Please Do Not listen to this guy.

He thinks Gerber owned or was part of MOO.

It's like taking advice from a washed up insurance guy who can't make it, and then tries selling leads for a living, while giving insurance advice from behind a PC.
Gerber is underwritten by MOO....more junk. I don't sell MA, so I offer it. So many on this sight are so nice. I am doing well, than you.
Actually I do 5-15 appointments every week. I don't sell leads. You assume too much.

----------

Please for love of all that is holy... Please Do Not listen to this guy.

He thinks Gerber owned or was part of MOO.

It's like taking advice from a washed up insurance guy who can't make it, and then tries selling leads for a living, while giving insurance advice from behind a PC.
So Gerber is underwritten by MOO. Like UHC for AARP. Far from washed up. Not selling leads. Doing more appointments than most.
This site is full of angry people. Football must be awful in your state.
 
I am focused on Med Sup during the call, however, I am fact finding and getting to know them. In the process of doing that I am learning and listening for opportunities for later. I try to know as much about them as possible.

I find the best time to bring up another product is right after I made the Med Supp sale. They usually are tired of being on the phone at that point, however, I am simply looking for interest. I tell them I will do some research & prepare some numbers for them. I set up a time to speak to them again.

The other good time is after you save a repeat customer money on the Med Supp. In Michigan your looking to save them money every 3 years anyway.
 
I am new to the market but recently I have been reading a lot about fixed annuities. I think I would put my money an annuity product over most when I'm of age.
 
Gerber is underwritten by MOO....more junk. I don't sell MA, so I offer it. So many on this sight are so nice. I am doing well, than you. Actually I do 5-15 appointments every week. I don't sell leads. You assume too much. ---------- So Gerber is underwritten by MOO. Like UHC for AARP. Far from washed up. Not selling leads. Doing more appointments than most. This site is full of angry people. Football must be awful in your state.

No. Not at all like UHC for AARP.

Gerber is an insurance company their Med Sup division is selling a product of their design that is administered by MOO. Many other smaller Med Sup companies do the same.

AARP is not an insurance company. They sell a branding which has name recognition to insurance companies. Sort of like selling a Good Housekeeping Seal of Approval. It helps with sales but it really means nothing. But AARP is not an insurance company.
 
So Gerber is underwritten by MOO. Like UHC for AARP. Far from washed up. Not selling leads. Doing more appointments than most.
This site is full of angry people. Football must be awful in your state.


Hahaha, this just keeps getting better and better. For a guy that's been selling Med Supps as long as you have, you don't seem to have a clue about some of the things you say.

That was a terrible analogy. As Newby pointed out to you, AARP isn't an insurance company...they're an insurance marketing organization. There's another agent on here that thinks AARP is an insurance company. She's been asked on numerous occasions to tell us AARP's A.M. Best rating...we're still waiting. Maybe the 2 of you could get together and compare notes.

MOFO's the TPA(Third Party Administrator)for Gerber, just like Equitable's the TPA for Heartland National, IAC and GCU...they don't own them.

You seem to have football to crow about...don't forget about the cheese.:)
 
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