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I'm opening a call center for Insurance next month. I'll have 8 to 12 agents on phones at a time. 50% inbound from TV and Print marketing. What VOIP system would you recommend? Also - no PC's - Agents will be using iPads.
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IPad? .I'm opening a call center for Insurance next month. I'll have 8 to 12 agents on phones at a time. 50% inbound from TV and Print marketing. What VOIP system would you recommend? Also - no PC's - Agents will be using iPads.
IPad? .
Right - iPad. We have Apps that input client info - chooses plan and processes orders on lpads. So - might as well use it for the CRM and Calls too . . .
I would guess this was an April Fools Joke, but it ain't Sunday yet...hmmm...
Regardless if this is a real call center or a work from home agent, IPAD's are a totally idiotic idea if they aren't also going to have a desktop PC.
p.s. - we found the voip provider.
Why?
Tablet can do everything a PC can do.
LOL, no they can not.
I would try to explain this to you, but even if I did - you wouldn't get it.