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So, true. I know a PC agent in my town with about $1.5M in PC premium that has been doing it for 25-30 years. Always complained he had everyone insured, rates were bad, etc. New person comes into town from same exact carrier & within 7 years has over $5M of Personal lines PC premium & when people ask for referrals online on Facebook in a community group, the newer agent active in the community will be recommended a dozen times whereas the 25-30 year agent is almost always only recommended by his own staff personTwo attorneys will thrive in a town where one attorney would starve.