2019 Telesales Revolution

[richl9566]

I wrote about 176k in a year over the phone and qualified for the LBL trip. I loved working from home and I do miss it sometimes... That being said I felt I was always chasing chargebacks!

My persistence while selling over the phone was around 60 percent. I have been selling f2f now for about a year and a half and my main carrier shows 13 month persistence of 86 percent. I wrote about 230k this year f2f and although it does have it's set backs I dont think I could go back to the phones.

 

[Rob Lion]

Sounds to me like you ARE mentioning a specific product. Life insurance.

My market is different but compare my "lead" vs yours.

"You are looking for information about Medicare. How it works, how much it costs, what should you consider. How can I help?"

To a consumer life insurance is specific, just like to the consumer a MA or a med supp are the same thing. But, they are broad it's our job to prequalify and see where they can go, most people don't know the difference between a plan f and a plan g just like they don't know the difference between a term or a whole life.

 

[KRobby]

"what i mean't by leading is what you "niche" I don't lead with any specific product i am a life insurance broker. I don't mention any specific product i ask questions and come up with a solution.

So you just tell them you're a life insurance broker and start asking away?

Sounds to me like you ARE mentioning a specific product. Life insurance.

My market is different but compare my "lead" vs yours.

"You are looking for information about Medicare. How it works, how much it costs, what should you consider. How can I help?"

Nice, that's how it's done.

 

[Rob Lion]

So you just tell them you're a life insurance broker and start asking away?



Nice, that's how it's done.

People go online for convenience you build a relationship after the sale.

 

[goillini52]

What you lead with to gain interest certainly isn't what you always sell. I'll try to put it another way, on the phone what is your first couple sentences, and are they cold prospects or a form of lead?

"Hello, this is Tom. I don't suppose you want to buy any insurance today do you?" This opening can be used on the phone, or face to face.

 

[somarco]

To a consumer life insurance is specific,

Exactly my point.

So when you lead by saying you are a life insurance broker before asking any questions it appears you are offering a product in search of a (possible) solution that has yet to be uncovered.

build a relationship after the sale.

Sell them something, anything, then gain trust after the sale?

That's amazing. How do you do that?

 

[Rob Lion]

Exactly my point.

So when you lead by saying you are a life insurance broker before asking any questions it appears you are offering a product in search of a (possible) solution that has yet to be uncovered.



Sell them something, anything, then gain trust after the sale?

Clients go online to buy life insurance for convenience you can build trust by being transparent in the quoting and qualification. Speaking, for term insurance in general agents love to quote people at preferred knowing a vast majority of them won't qualify for it.After, the sale is when you actually build a long-term relationship with the client. You can continue to critique what i do but at the end of the day it still produces business.

 

[KRobby]

"Hello, this is Tom. I don't suppose you want to buy any insurance today do you?" This opening can be used on the phone, or face to face.

Yes, I've heard of that.
But I was wondering Rob's approach. But it sounds like his secret is building a spectacular online quote engine.

 

[goillini52]

People go online for convenience you build a relationship after the sale.

Did Dojo teach you that?

 

[Rob Lion]

Yes, I've heard of that.
But I was wondering Rob's approach. But it sounds like his secret is building a spectacular online quote engine.

Damn being a quote engine got me over 20k in AP last month so i guess i'll just keep doing what i'm doing.