ACAExpress, Pricing, New Features, Etc.

Thanks Ann for the re-post to here. Below are comments/answers to the above. The items from your list above which I did not include was simply as there was no need, just FYI when you see some are skipped.

I just compared HealthSherpa with ACAExpress:

Q: 1. Health Sherpa - you enter the zip code first, ACAExpress, you pick year (2016 or 2015) first.

ACAExpress: Advantage ACAExpress has is you can choose up front which plan year to calculate rates for.

Q: 3. However, with ACA Express you would have to put in your zip code now, and with Health Sherpa you would have to go back to the agent dashboard if you wanted 2015 plans.

ACAExpress: In actual use the ability to on the same screen edit info and instantly see impact it has on rates, etc. is much simpler via ACAExpress.

Q: 5. I input 42M, 42F and $40,000 MAGI, HH size of 2, zip code of 85015

- Sherpa says $160 subsidy, ACAExpress says $228.65 subsidy, hc.gov says $157.97 subsidy. I did a quick manual calculation, and I come up with $159.07. However, to be fair, I had run some other scenarios earlier and it was the other way around where ACAExpress was accurate, and Sherpa had a completely different number. [/B]

ACAExpress: Engineering is doing testing on this right now and are very close to resolution.

Q: 7. Sherpa shows FAMILY deductible, ACA Express shows individual deductible, and both show MOOP, although Sherpa's is family and ACA is individual. So, for instance, Sherpa will show $13,700 while ACA shows $6850 per person. By the way, hc.gov shows Family ($13,700 in this example).

ACAExpress: We did this way as it was how agents said they preferred it. If this is not the case please let me know. Cannot make promises on what will or will not be changed without knowing what answer is of course.

Q: 8. Both show the full premium under the net premium, in a lighter font. ACAExpress also shows it crossed-out, which is nice.

ACAExpress: Another aspect which we received suggestions from agents over the months leading up to OE which we implemented.

Q: 9. Both show details like copays for Dr., Specialist & Generic Rx, although ACAExpress goes further and shows Brand Rx. I must say that Sherpa's quote images (the box that holds each individual quote) look nicer. I applaud ACAExpress for using nearly the whole page instead of just the right half of the page like Sherpa does, but the font tends to be too large so that the sentences run into each other.

ACAExpress: We are working on tweaks to this to be deployed soon.

Q: 11. I quickly deleted the spouse from the census. Both ACA & Sherpa let you do this with one click. The subsidy changed immediately on ACAExpress to $0 (which is correct), but it didn't change at all on Sherpa (it was still showing $160 at the top as the subsidy). To be fair to Sherpa, the premiums for the plans did not reflect a subsidy. On healthcare.gov, I clicked "edit" and had to go back through a bunch of screens to delete the spouse, but when I did the results were $0 subsidy.

ACAExpress: Another example of how we listened to agents and implemented what they asked for. It is much, much cleaner and fast this way as well.
 
[/I]Q: 7. Sherpa shows FAMILY deductible, ACA Express shows individual deductible, and both show MOOP, although Sherpa's is family and ACA is individual. So, for instance, Sherpa will show $13,700 while ACA shows $6850 per person. By the way, hc.gov shows Family ($13,700 in this example).

ACAExpress: We did this way as it was how agents said they preferred it. If this is not the case please let me know. Cannot make promises on what will or will not be changed without knowing what answer is of course.


Yes, the way you are doing it is the way that agents prefer it. Well, at least I can speak for the agents on this forum who have posted often saying that they prefer the individual deductible shown. I also prefer it this way. That is the way that it has been shown traditionally over the last few decades, so most people understand it to be an individual deductible, and most people understand that there is a family maximum.
 
It is also fair to say that ACAExpress support and responsiveness is well beyond any of our competitors. Issues will arise within any company, much of what matter is how do they respond we have found. Thank you Ann for sharing your thoughts and ideas!
 
Kenny. I can't see in my account and subdomain quotes from BCBS of IL and Aetna. It only displays quotes from Land of Lincoln, Coventry and UHC. I'm in IL and I'm appointed with all the companies.
 
Kenny. I can't see in my account and subdomain quotes from BCBS of IL and Aetna. It only displays quotes from Land of Lincoln, Coventry and UHC. I'm in IL and I'm appointed with all the companies.

Without knowing your name as it is in ACAExpress cannot 100% confirm though most times it is due to the "Contracts and Licensure Settings" you have. Click on Settings in your Dashboard, then click your name in the list of users. Then to the right of "Contracts and Licensure Settings" click Edit and the state.

Make sure all the states you are in and the carriers within them are selected. As an FYI to you and others..

- Yes, there are some carriers which may show up in the listing where you designate carriers which are listed twice. This is due to how data is sent to WBE's. If listed more than once check both of them.

- Yes, there may be carriers which are listed in a state which are no longer selling plans, they are from prior OE's and are tied to past applications. Checked or unchecked makes no difference.

----------

Agents speak, we listen! While many agents prefer the newly launched fast quoting method where enter ZIP and see rates, some have told us they prefer the prior process where first page required entering name, email and phone number (which are then written to the database and listed in the 'Applicants' list).

We listen! We will be deploying shortly both methods for your Client Facing Sites as options for the agent to choose from! Stay tuned!
 
My ACA express account isn't working at all today. Have it through PMA in Omaha, NE. Get some information in but won't let me add income or anything else.
 
Kenny,
FYI...the system isn't updating subsidy amount when removing someone from needing coverage. Family of three, subsidy amount doesn't change when unselecting someone from needing coverage. Adding another person adds to the subsidy amount, but unchecking them doesn't take away from the subsidy amount.
 
My ACA express account isn't working at all today. Have it through PMA in Omaha, NE. Get some information in but won't let me add income or anything else.

Please email me at [email protected] as I cannot locate based on forum user name, i.e. locate you in our system.

----------

Kenny,
FYI...the system isn't updating subsidy amount when removing someone from needing coverage. Family of three, subsidy amount doesn't change when unselecting someone from needing coverage. Adding another person adds to the subsidy amount, but unchecking them doesn't take away from the subsidy amount.

Engineering is working on that as I type. If you will email me I will make sure you are notified when fix is deployed.
 
Hi Kenny:

When inputting a client in Missouri, two in household with an income of $22,540 ages 64 and 62 with wife not taking coverage as she is on SS DI the subsidy is showing twice what it should be according to HCgov and HeathSherpa. Zip Code 64055. NS.

Showing subsidy of $1,279.16 and it should be about $621.00.

Current client in your system from last year. Also when we go from your platform to the app it fails to drag in the information.

:err:
 
Back
Top