I'm not going to give you a hard time because I'm sure what you're going through is very frustrating but carrier ratings are important.Key word here is “supposed”. In reality annuities are sold as a guaranteed product.
It's like buying a bond from a company with a great balance sheet vs. one that's more mediocre. The mediocre company has to pay a higher interest rate to entice interest in their bonds, whereas the other company doesn't have to offer a higher rate because they'll generate a market based on their financial strength.
It's really tough to see what's going on here and while you'll likely get your money, it's not a quick process. I understand where you, as a consumer, are coming from but all annuities/carriers are not the same.