Braxtonut
Expert
- 93
Great information! Thanks for these great resources. I can really see using these tools to close leads!
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I am new to this board, the insurance agent world (real green) and have a lot of questions. But first I would like to quickly introduce myself. I am 45 years old woman, former teacher, who is outgoing, assertive/confident, enjoy working with/helping people from all walks of life, and a lifelong learner (always seeking things to learn and improve upon myself). I am very dedicated in whatever I do and make tremendous effort to give 100% in any job or career I engage in. To that end I can be found easily putting in 50+ hrs a week at work.
I have recently received the license for the General Lines Life, Acc & Health in the process of researching companies, reading info on insurance forums and looking into joining associations.
Now that intro is out of the way, I have a few statements & questions:
1st—I know that you've all probably heard this a thousand times so here's #1001 (feel free to roll eyes-lol)—I would love to go independent but with no training, support, guidance or leads—well lets just say it feels and sounds like an uphill battle. Any thoughts?
2nd—What's an IMO/FMO? Is that like a marketing middleman? Are there any advantages for FMOs? Will they offer training on policies?
3rd-—If I go "captive" route I wouldn't want it to be for more than a year or so. Are most contracts for a year or under?
3.1- I would like to focus on selling Life Insurance, LTC and Medicare Supplements, but is Health an easier entry/hire/learning? Also, I'd prefer to sell individual as opposed to B2B (at least at first while i learn the business)
4th--As a captive, an agent is on straight commission, no salary, just like indy only lower commission correct? It's confusing because some on this board talk about salary+commission and others explain that there's no salary involved even as a captive.
5th —I read about this lovely thing y'all have in the insurance industry called "chargebacks"
I prefer to refer to them as "OUCH!" and truly they scare the bejesus out of me.
Especially since I recently read a court case - American General Life Insurance vs Michael Kirsh. Mr. Kirsh (Agent) ended up paying upwards of $650,000 (100% of his commission) back to AGLI after two of his clients converted the policy from whole life to term on the policy's third year.
Which brings me to my question of ouchbacks (charge backs)— Would I basically have to keep most of my commissions collecting dust in the bank-untouched- for the first 3 years of any and all policies I write?
I ask because it's kind of hard to live off Ramen Noodles for 3-4 years not to mention fattening and buying wine would be out of the questions since nowadays they want at least $2.50 for a bottle. <<warning: dry humor
4th- Are there any companies that have a more "liberal" or rather "lax" charge-back policy?
5th – I have about 6-7 months of personal $ since i hear agents make zero in the first several months of being in the business. However, do you think it would be possible for a new agent to make at conservative $800 a month at first if i really bust my b*tt making contact and face to face time with people? Or is this amount ($800/mo) too high for a first year agent?
Caveat: Being a born and bred New Yorker (though now living in Texas) I run when I hear words such as "I guarantee you will make $100K, $200K… we can definitely put you on board the space shuttle in the coming year…"
Basically, if I was interested in getting rich quick I would follow the Call Girl career path providing a niche service to Politicians rather than become an Insurance Agent
Anyway, glad to be here. All advice greatly appreciated.
I am new to this board, the insurance agent world (real green) and have a lot of questions. But first I would like to quickly introduce myself. I am 45 years old woman, former teacher, who is outgoing, assertive/confident, enjoy working with/helping people from all walks of life, and a lifelong learner (always seeking things to learn and improve upon myself). I am very dedicated in whatever I do and make tremendous effort to give 100% in any job or career I engage in. To that end I can be found easily putting in 50+ hrs a week at work.
I have recently received the license for the General Lines Life, Acc & Health in the process of researching companies, reading info on insurance forums and looking into joining associations.
Now that intro is out of the way, I have a few statements & questions:
1st—I know that you've all probably heard this a thousand times so here's #1001 (feel free to roll eyes-lol)—I would love to go independent but with no training, support, guidance or leads—well lets just say it feels and sounds like an uphill battle. Any thoughts?
2nd—What's an IMO/FMO? Is that like a marketing middleman? Are there any advantages for FMOs? Will they offer training on policies?
3rd-—If I go "captive" route I wouldn't want it to be for more than a year or so. Are most contracts for a year or under?
3.1- I would like to focus on selling Life Insurance, LTC and Medicare Supplements, but is Health an easier entry/hire/learning? Also, I'd prefer to sell individual as opposed to B2B (at least at first while i learn the business)
4th--As a captive, an agent is on straight commission, no salary, just like indy only lower commission correct? It's confusing because some on this board talk about salary+commission and others explain that there's no salary involved even as a captive.
5th —I read about this lovely thing y'all have in the insurance industry called "chargebacks"
I prefer to refer to them as "OUCH!" and truly they scare the bejesus out of me.
Especially since I recently read a court case - American General Life Insurance vs Michael Kirsh. Mr. Kirsh (Agent) ended up paying upwards of $650,000 (100% of his commission) back to AGLI after two of his clients converted the policy from whole life to term on the policy's third year.
Which brings me to my question of ouchbacks (charge backs)— Would I basically have to keep most of my commissions collecting dust in the bank-untouched- for the first 3 years of any and all policies I write?
I ask because it's kind of hard to live off Ramen Noodles for 3-4 years not to mention fattening and buying wine would be out of the questions since nowadays they want at least $2.50 for a bottle. <<warning: dry humor
4th- Are there any companies that have a more "liberal" or rather "lax" charge-back policy?
5th – I have about 6-7 months of personal $ since i hear agents make zero in the first several months of being in the business. However, do you think it would be possible for a new agent to make at conservative $800 a month at first if i really bust my b*tt making contact and face to face time with people? Or is this amount ($800/mo) too high for a first year agent?
Caveat: Being a born and bred New Yorker (though now living in Texas) I run when I hear words such as "I guarantee you will make $100K, $200K… we can definitely put you on board the space shuttle in the coming year…"
Basically, if I was interested in getting rich quick I would follow the Call Girl career path providing a niche service to Politicians rather than become an Insurance Agent
Anyway, glad to be here. All advice greatly appreciated.
You do have a lot of good questions. Most are questions that can't be answered by just a short response.
If you would like to give me a call I would be happy to discuss your questions as opposed to simply typing a couple of sentences on here which would probably only raise more questions. Since you are "brand new" I feel talking about them would be a lot more beneficial for you. The best number to reach me on is 573.544.4091.
When you have time please share some of the most common items.
Frank - I too would like to know many of the same questions asked...very much appreciated!
Building your agency requires lots of work, time, focus and discipline. Many hours are spent thinking about customers, products, carriers and changes in the market. One way to help improve your results in these areas is to partner with industry experts.
How can you identify these experts? Begin by thinking about the areas of need that your business customers or targeted customers have. Their needs range from financial to bookkeeping, sales to legal, and budgeting to planning. They are likely to work with an accountant, attorney, banker, and in some cases a consultant.
Start by contacting each of your customers to ask them the following questions:
Who does your taxes?
How do you handle your day-to-day bookkeeping?
Where do you bank?
Who's your banker?
Who is your attorney?
What type of legal needs or expenses have you had lately?
It's important that you position yourself as an advisor to your customers. When you've done this successfully you will have increased the value you provide and subsequently improve your client retention. To do this effectively you need to have a detailed understanding of their business needs.
Strive to go as deep as possible with your clients. Business owners are people, and people tend to make decisions based on emotion first. Making that emotional connection to your client will help secure your relationship as well as help in acquiring new ones. Remember, people don't care how much you know until they know how much you care. Taking the time to position yourself as someone who can help improve results will lead to positive outcomes.
Make it a priority to build a list of go-to partners that are experts in their respective areas of expertise. You can't do it all, nor would you want to. By increasing your list of partners you automatically broaden your reach to prospective clients while establishing your agency (you) as a thought leader.
Think of yourself as a business owners' Risk Manager. Your primary role is to help them understand where their risks are, how to best minimize those risks and how they improve their results by managing those risks most effectively. This is a critical part of your value proposition to prospective partners. Accountants are not for the most part interested in managing insurance related risk and therefore make great partners. Attorneys and bankers typically do not want to get involved with developing solutions for a business owner's insurance needs. They want to focus on their areas of expertise whether it's providing legal advice or credit needs. This leaves the opportunity for you to create partnerships and alliances wide open.
Great information I have found this board very helpful. Being a captive agent with cut commisions, our town has lost 15 agents in 12 months.
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Great info