Not a question of canceling. Even if they cancel after the 12th month, you will keep you commission. The only time you would be charged back is if a claim were contested and the policy was rescinded by the company. Then they refund 100% of the premiums paid and charge you the commission they paid you.I see so there actually call Renewals not Residuals with a policy. But you almost have to assume if they kept the policy a year they won't cancel. Unless the bump into another agent who somehow gets them to sign up with them.