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Maybe you could mail it to them with a note to sign it.There is a marketing opt out form that comes with the policy. When selling MOO, I have learned from others that the agent should make a point to deliver the policies, or if not able to deliver, then make it a point to come by and have the client sign the marketing opt-out form. In PA, we have to get the policy receipt signed, so I just have them sign both and send them back to MOO together. The only problem I have is that MOO sends the policy directly to the client, so I have two out there where I have not been able to get the client on the phone or find them at home in order to have them sign the receipt or the opt-out form.