Free Trail Went Bad

[VolAgent]

If you used a visa and especially if you used your debit card, you can contest the charges. Your bank will almost always overturn the charges in your favor. Just give them a call. I've done it a few times myself.

I used to sell credit card processing for a number of years. That was actually an objection you would get from merchants that didn't take credit cards. They were worried about contested charges. Because 99 times out of 100 it will not turn out in favor of the merchant.

Yes, but not if you are disputing it a year after the fact. That was twelve statements that all you had to do was look at and see the charge.

 

[WinoBlues]

Hot a free trail on lead list and didn't cancel it or

Noticed it was on wife's credit card for a year.they keep charging each month and I paid them not paying attention for &300 bucks!
Am I screwed, help?

Just curious, did you get any leads or communication from them over the year?

 

[tins]

If you used a visa and especially if you used your debit card, you can contest the charges. Your bank will almost always overturn the charges in your favor. Just give them a call. I've done it a few times myself.

I used to sell credit card processing for a number of years. That was actually an objection you would get from merchants that didn't take credit cards. They were worried about contested charges. Because 99 times out of 100 it will not turn out in favor of the merchant.

In this case, it would be wrong to attempt to dispute the charges. He signed up and did not cancel after the free trial was up. He had use of their lists that entire time. It was not the company's fault.
Just one of those situations one needs to learn from and move on (and write it off on taxes).

 

[WinoBlues]

Reminds me of the time I worked for American Online (AOL) in their member retention department. Remember those free trial disks sent every week in the mail? People would sign up with their credit card and then forget about it. I had many times an irate customer who finally looked at their credit card statements and noticed that AOL's been charging their card $25 per month for the last 3 years! All I could refund was 90 days! Check your statements monthly people!

Are you the guy that made me jump through hours of hoops to cancel AOL? ;(

 

[Norwayguy]

Are you the guy that made me jump through hours of hoops to cancel AOL? ;(

Cancel AOL...They are still billing you its just an ACH debit of your checking account now.

 

[HoosierLife]

In this case, it would be wrong to attempt to dispute the charges. He signed up and did not cancel after the free trial was up. He had use of their lists that entire time. It was not the company's fault.
Just one of those situations one needs to learn from and move on (and write it off on taxes).

Yeah I missed the part about 12 months.

 

[stankup1]

Thanks to all responses and help! Got 4 months

back from account rep., could go the Boss!