Health Sherpa 2016 Open Enrollment

[ggiaco]

This is a bad day for everybody. No winners. Except for the $24 mo all you can eat WBE.

Not a pleasant pill to be swallowing - no doubt.

At HealthSherpa, it's important to us that we're always setting our sights to providing *the* best ACA enrollment experience, second to none. Besides our optimized and fast enrollment (which should remain industry-leading), we have a CRM system for enrollment tracking, branded personalized websites, ability to send quotes and have users go through our consumer-friendly flow, offer credit for non-appointed enrollments, etc. If we're not meeting your needs, let us know and as we've tried to show here, we can make the necessary code changes and push them live within hours. We're not quitting on you ever - we're paying attention after hours, over the weekend, and holidays too.

Building a leading enrollment platform also means that we need to make revenue and support our product and engineering teams, as well as our agent support team who are solving hundreds of individual questions every single day, and help ensure that your applications go through properly.

Currently, enrollment fees are our primary source of revenue, and it's how you help us offer the best enrollment solution we can. We've lowered our prices in the past and might again in the future. Your feedback here is certainly a big consideration. Note though that this has to be weighed against other realities, and also that changing in the middle of OEP is that much more difficult due to previous commitments and planning.

For now, look forward to getting your feedback on the adjusted flow when you're able to try it, and keeping this dialogue open.


- Gerry from HealthSherpa

 

[Sherota1]

I was wondering about this-I registered at welltheos and it seemed like it was fully functional without any payment (their payment icon is a bad link). Have you run any applications through the free site? What is their goal by giving away free processing like this?

I found out about this on insurance forum. I have never used it. I have an account with more than one web broker because for my business model and with all of the surprises this year one size fits all no longer works for me. I checked out the link that was presented and saw that it was from an insurance group charging for something that can be gotten for free and just thought I'd share. If I'm not mistaken I think the person who posted the information was Sticky. I'll see if I can find it and post it.

 

[Yagents]

Well said.........................

 

[Sherota1]

The Advertising "sticky" at the top of this forum offers the WellTheos WBE for free, does it not? Ref: http://www.insurance-forums.net/forum/health-insurance-reform-forum/do-you-have-online-portal-enroll-your-subsidy-eligible-consumers-t77792.html -ac

That was fast. Thanks for posting it. Saved me the work

 

[bpenn9]

The Advertising "sticky" at the top of this forum offers the WellTheos WBE for free, does it not?

Ref: http://www.insurance-forums.net/forum/health-insurance-reform-forum/do-you-have-online-portal-enroll-your-subsidy-eligible-consumers-t77792.html
-ac

Great, hosed again. Oh well, guess $24 is nothing compared to commission cuts.

 

[AllenChicago]

That was fast. Thanks for posting it. Saved me the work

Out of respect for HealthSherpa, and because WellTheos seems to be the hot topic of the moment..and maybe longer, I suggest you start a WellTheos thread, Sherota1. That's what I was about to do, before coming across your post just now. Thanx.

 

[Sherota1]

Out of respect for HealthSherpa, and because WellTheos seems to be the hot topic of the moment..and maybe longer, I suggest you start a WellTheos thread, Sherota1. That's what I was about to do, before coming across your post just now. Thanx.

Great idea. Can't comment on something I've never used but maybe there's someone out there who had.

 

[FLM2]

Not a pleasant pill to be swallowing - no doubt.

At HealthSherpa, it's important to us that we're always setting our sights to providing *the* best ACA enrollment experience, second to none. Besides our optimized and fast enrollment (which should remain industry-leading), we have a CRM system for enrollment tracking, branded personalized websites, ability to send quotes and have users go through our consumer-friendly flow, offer credit for non-appointed enrollments, etc. If we're not meeting your needs, let us know and as we've tried to show here, we can make the necessary code changes and push them live within hours. We're not quitting on you ever - we're paying attention after hours, over the weekend, and holidays too.

Building a leading enrollment platform also means that we need to make revenue and support our product and engineering teams, as well as our agent support team who are solving hundreds of individual questions every single day, and help ensure that your applications go through properly.

Currently, enrollment fees are our primary source of revenue, and it's how you help us offer the best enrollment solution we can. We've lowered our prices in the past and might again in the future. Your feedback here is certainly a big consideration. Note though that this has to be weighed against other realities, and also that changing in the middle of OEP is that much more difficult due to previous commitments and planning.

For now, look forward to getting your feedback on the adjusted flow when you're able to try it, and keeping this dialogue open.


- Gerry from HealthSherpa

Gerry, this must be a really difficult time for all of you at Health Sherpa-I used to live at Brannan and The Embarcadero, my suggestion is a cold one, a burger and sweet potato fries at the 21st Amendment

 

[Yagents]

I agree...........hang in there.

 

[Ann H]

Gerry, this must be a really difficult time for all of you at Health Sherpa...

My thoughts exactly, Gerry, Cat, Ning, and all of the team at Health Sherpa. In this business we have all had the rug pulled out from underneath us, and we know what it feels like. We have a lot of respect for you, and you have provided a quality product to us in the past. Have no idea what the future holds, but I hope for the best for you.