If I Am with EFES...

That "let me think about it" is my weakness. I know it is a 'no' without saying 'no' about 99.9% of the time, but don't know a great response. I've thought of saying something like, "sorry, I make one visit per year per person, so we have to do this now in order to protect your family". But, if I've already made a med supp sale, I don't want to piss somebody off and have them cancel.

It really all depends on how you led up to the close to give you a good answer on this. But, I always hear the same ol same ol with this close/objection.

Through our entire opening and presentation, we always follow ABC. (If you 'meaning anyone reading' don't know what that means, go back to sales 101) But when we get to the end, we give them 3 specific plans to choose from. A "good" "better" best" type deal. When they say "I need to think about it"...most agents I hear say something like "what do you need to think about" or "while I'm here, let me help you" etc... We simply respond with "which ONE of those 3 plans do you need to think about?" See, by saying that, I am still confident that they are going to buy. That I am always closing them. To me, and only me; when an agent says "what" do you need to think about or "let me help you"...I believe the agent himself/herself truly believes they haven't or won't close them.

It's also the confidence and tone in your voice. Hope this helps. You already know it's a weakness of yours and that's a great start! Keep working on it and you will only get better.
 
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