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I had a case with Oxford this month where a guy wasn't great health but he was clear on everything for 2- years and could answer no to the questions. We do the POS call and he's declined over an RX hit for a medication that is used after someone had an organ transplant. Anti-rejection med. The interviewer tells us the exact reason and even told us it shows he had it filled one time only in 2010. He has to decline but he says we can talk to the head underwriter.
We talk to her and the applicant tells her he came home from the pharmacy with wrong meds one time around then that must be the hit. That med isn't something you would fill once. It would be for life. She agrees but can't approve without a note from his doctor. He gets the note the next day and is approved the next day. $140 AP.
That's why it's important for the company to tell the agent the issue. Sometimes you can fix it.
We talk to her and the applicant tells her he came home from the pharmacy with wrong meds one time around then that must be the hit. That med isn't something you would fill once. It would be for life. She agrees but can't approve without a note from his doctor. He gets the note the next day and is approved the next day. $140 AP.
That's why it's important for the company to tell the agent the issue. Sometimes you can fix it.