My father just passed away and my mother had life insurance through her company on him.
The company she works for changed names and seemingly moved over to a new LI company. At first when she talked to them she was told that she would get the full benefits and she would just have to wait on processing. When she called again and talked to someone else she was first told that they had no record of her and that she would have to get the company to fax over info, etc.
Now they are saying she will only get about 1/2 the benefits due to the age of my father. (and, of course, they still have to adjudicate to see if they will pay out at all)
She has no documents from the original policy due to it being work related and her ignorance about such things.
Do insurance companies generally add an age limit clause where LI benefits are cut in half automatically?
Any advice on how to proceed? My mother needs the money ASAP to pay off medical bills, etc and so far they seem to be trying to finagle out of it. The male that is handling the case seems to be trying every tactic to either reduce or deny the claim. What complicates the matter is the switch over, since no documents were given(as far as we know).
I believe the policy was a 20yr term and she's been paying on it for 17 years.
Thanks.
The company she works for changed names and seemingly moved over to a new LI company. At first when she talked to them she was told that she would get the full benefits and she would just have to wait on processing. When she called again and talked to someone else she was first told that they had no record of her and that she would have to get the company to fax over info, etc.
Now they are saying she will only get about 1/2 the benefits due to the age of my father. (and, of course, they still have to adjudicate to see if they will pay out at all)
She has no documents from the original policy due to it being work related and her ignorance about such things.
Do insurance companies generally add an age limit clause where LI benefits are cut in half automatically?
Any advice on how to proceed? My mother needs the money ASAP to pay off medical bills, etc and so far they seem to be trying to finagle out of it. The male that is handling the case seems to be trying every tactic to either reduce or deny the claim. What complicates the matter is the switch over, since no documents were given(as far as we know).
I believe the policy was a 20yr term and she's been paying on it for 17 years.
Thanks.