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This is the response I got from my manager when I requested a release: "You can call the carriers and try and work something out, but I do not release people who I have trained." EFES may say they will give a release, but...
I would have them on speed dial. You want me? You got me 24/7. Every little problem I or my clients have. Clients would have their name, phone number and email also.
Post their name. Save another agent.