- 2,401
What should happen is that the MAPD customer service will take the new address, ideally identify it as being out of the service area, and get the into to another dept to process the termination which will trigger a letter saying the MAPD has been termed for moving out of the service area. They may or may not offer to transfer to sales dept to choose a new plan.
in this case, the current MAPD does not operate in Texas (yippee, another Californian ). I’m curious to see how the letter reads. The ONLY way for her to leave her current plan would be a MOVE special election for December 1, so I do think that it will work.