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I know,right ?
I will call for a risk assessment just to be certain in regards to how the carrier looks at treatments,medications….etc…I'm not perfect.
What about Trinity? Do you still use them ? How is their service ? Are they fast to pick up the phone ? Staff trained properly ? DE card updated on the phone ?
In your opinion,is it worth a reduction in comp,110% to get better agent/customer service ?
There's no reason to call for risk assessments on FE. It's accept/reject. I might call on a fully underwritten special case but never on FE.
I use Trinity/FBL a little. They answer the phones. I have a couple Trinity policy holders that wanted to borrow. I called them, they answered, I told the lady what I needed, she emailed the forms within 5 minutes, I took them to the clients for signatures, faxed it in and they have their checks. I did this last thursday.
That's good service. I can update a person's DE card with an email. Or any banking change. They have good rates. Not as good as KSKJ so I don't use them much.
The commissions are never a concern to me, within reason of course. KSKJ is the lowest commission company I have. But it's the most written by me. A policy issued at 100% commission is worth far more than a 125%not issued or only on the books a few months.