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bob, what is your opinion on live transfers?
I think live transfers work well, depending on the program one uses. Some companies offer them as an added charge on top of the lead like we do. It still does not take the agency out of the loop for emails & follow up. Many times the agents office does not answer the phone. One needs a "hot phone" that no matter what, it gets picked up when the call comes in.
One still needs a drip email campaign. Still need to leave an awesome VMail message.
The live call transfer helps an agency, in that the agent's office doesn't have to make the outgoing calls. If that appeals to you, then Live transfers can be quite helpful. Many of our agents like them.