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Well, after that post others may disagree with me but I've changed my mind and I'd continue to deal with her and search for a new plan. Why? Because by the fact that she wants to continue on with you as her agent she's pretty much releasing you from liability. It would be difficult for her to continue using you then also file complaints. Any attorney 1 day out of law school would ask her "well if think your agent did something wrong why did you continue asking for his services."
I'm sure there will be other points of view.
I'm sure there will be other points of view.