Shark proof

Medicare bro

Super Genius
210
I have learned in this industry you can't just expect a client to be loyal. You have to teach a client how this industry works. I have had about 40 clients either text or call me about getting cards in the mail saying they can get extra food. I also have clients calling me and asking me about calls they are getting from India. I thought I was pretty good at "shark proofing" but apparently I can do better. To shark proof means that once the consultation is over you explain to the client what will happen next as far as calls and junk in email and snail mail. We all need to do our job well so that we can put these call centers out of business.
 
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