Shark proof

[Medicare bro]

I have learned in this industry you can't just expect a client to be loyal. You have to teach a client how this industry works. I have had about 40 clients either text or call me about getting cards in the mail saying they can get extra food. I also have clients calling me and asking me about calls they are getting from India. I thought I was pretty good at "shark proofing" but apparently I can do better. To shark proof means that once the consultation is over you explain to the client what will happen next as far as calls and junk in email and snail mail. We all need to do our job well so that we can put these call centers out of business.

 

[somarco]

You probably need to upgrade your market and tie down the loose ends during the "close"

 

[rmhaire]

You probably need to upgrade your market and tie down the loose ends during the "close"

Upper and middle income could care less about a food card.

 

[Medicare bro]

Upper and middle income could care less about a food card.

The people calling me are middle and upper class, so that is not correct.

 

[rmhaire]

The people calling me are middle and upper class, so that is not correct.

Food cards are fairly new so naturally people are going to be curious. But curiosity is not necessarily an interest.

We're all being pounded with ads about food and grocery cards. Especially BookFace. Once you explain them that curiosity goes away.

It's the lower income market that will switch for anything that's flashy or shiny.