SNL Counselor Evaluations ??
- Thread starter rousemark
- Start date
That is why I had the caveat, if they do it correctly then I would have no issue. "Hey Mrs. Jones, this is Pam from Blah Insurance Company, we just wanted to follow up and make sure you got your policy and were satisfied with everything. Did your agent Jim Bob answer all your questions? Were the marketing materials/brochures helpful? Etc.
If they are calling and giving my client the third degree for no reason then I would have issues with them calling.
- 3,764
Unfortunately said carrier monitors forums. More than happy to PM to those who want to know and to take steps and warn clients to disconnect from these interrogation calls
It is definitely not a large percentage as LIMRA caters more to larger carriers (AIG, Allianz, Mutual of Omaha, etc). They do have probably 10-15 carriers that do final expense but no idea how many utilize their survey process. I am surprised carriers don't do some follow up via email on their own like this. Given the nature of the client and some of the agents, it would seem like it may provide some insight and CYA. Again, if it is done correctly I think it can be helpful. If not it can be detrimental.
- 30,590
Go ahead and tell us Matt. How would they know who you are?
- 3,764
Something like this would be good. But to call a day or two before policy is set to begin, talk the client out of purchasing, or telling them that they can put off payment date is unacceptable. NO reason for it all. The group I'm with lost nearly 15K in sales in month of May due to this.
Not to mention they dont' even mention you the agent during the call.
Seems counter-productive for a company to make those calls. Can't really think of a good reason why they would. I can see if an agent or group is under suspicion of bad sales practices why they would call and make sure the client knows what they bought, when it starts, how much it is, etc. Moving payments and questioning whether they really want it just seems odd regardless of the situation.
- 3,764
AMEN! That's what we said. I even proposed that they could this if they'd Call, close, and sell the internet lead. Then pay me full commission on case.
But of course they didn't like that idea. Not sure why. Seems like a fair deal to me. IF you can lose me my cases, you can sell my leads and pay me full comp.
- Thread starter
- #30
Wouldn't want to use that company... Washington National has added three new questions to their FE app..
1. Do you have a need for life insurance protection?
(If you respond "no" to Question 1 you are not eligible for life insurance coverage.)
2. Do you have sufficient funds or other liquid assets to pay for living expenses and unexpected emergencies in excess of the premium you are paying for this product?
(If you respond "no" to Question 2 you are not eligible for life insurance protection.)
3. Did the insurance agent inquire into your need for life insurance protection and your finances to help determine if the applied for policy is suitable/appropriate for you?
