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It's not a good thing. Many agents go through staff constantly because "team members" (I HATE that term, sorry) are required to meet sales goals while having to do a **** ton of service work. State Farm agents do not have dedicated CSR's. You have to be an "expert in P&C and LA&H as well as bank products plus do all the service work. Calling State Farm direct with any question wastes a TON of time as hold times are anywhere from 10-20 minutes but you still need to meet those goals. When I suggested that I focus on service work to let the other staff focus on sales, I was told my hours and pay would be cut.Many State Farm agents in my area are always hiring I don't know if that's a good thing are not.
In the last 20 years I have worked for 3 different State Farm agents. Please note that I am licensed in P&C and LAH. As a courtesy I am also a Notary Public. The State Farm agents I worked for never allowed me to refer to myself as a agent, only as a staff member or team member (I HATE the term team member). The last SF agent I worked for (a TICA) referred to us as "workers"Nothing is different. Your not the principle of the agency. Your a team member. If your licensed you can sell. If your not then you push paper, payments, and answer the phone. Anyone with a license is an agent.
Doing all the work (for peanuts) while the agent hides in the back...Working for an established older contract agent, what could one expect working as a tram member?