Telesales - Brutal Truth

For somebody who's a self starter and can afford there own leads Northstar is a terrible deal. But for someone who needs to be in a call center and needs free leads it could be ok to get started.Like the #1 agent with them. She could easily get a 125-135% contract. If she's on a 60% contract giving up 70% on $250k of ap thats $175K of lost commissions. Those leads aren't worth $15k a month. Even if North Stars breaking even on Fyc they'll make a fortune on the back end with 10% overrides on all renewals.In the end the agent has no business as he must hustle yr in and yr out as his renewals are peanuts.
 
For somebody who's a self starter and can afford there own leads Northstar is a terrible deal. But for someone who needs to be in a call center and needs free leads it could be ok to get started.Like the #1 agent with them. She could easily get a 125-135% contract. If she's on a 60% contract giving up 70% on $250k of ap thats $175K of lost commissions. Those leads aren't worth $15k a month. Even if North Stars breaking even on Fyc they'll make a fortune on the back end with 10% overrides on all renewals.In the end the agent has no business as he must hustle yr in and yr out as his renewals are peanuts.

Sorry you think we are a terrible deal. Many of our agents would disagree.

Especially those making $80,000+

Average insurance agent in American makes $36,000 per year. Look it up.

We've terminated agents who made that low of money here, and our turnover is minimal.

So how long have you been selling final expense over the phone successfully?
 
I don't sell over the phone. The Fe people i see would be a persistency nightmare on the phone. Actually i'm tremendous on the phone but the Fe i see requires face to face to build rapport and trust. I'll just say i made much much and much more than your top agent .As i said you have a system and if your agents are truly netting $80k thats very good. But if they're netting $80k then they could be netting $120-$140k with 120% plus contracts as they're good agents.If the agents happy that's all that matters.
 
Sure.

We do have satellite call centers throughout the country that pay this start up cost on behalf of their agents, however here in St. Louis, we do charge agents "booth rent". Although we cover them for the first two months.

The remote agents from home are 100% responsible for all the nonresident licenses, and technology required to be on our platform. We dont subsidize those costs.

So someone is paying in each situation, just depends if youre from home, at our home office, or in a partner call center.

I hope that answered your question.

Who owns the business, as in BoB?
 
For somebody who's a self starter and can afford there own leads Northstar is a terrible deal. But for someone who needs to be in a call center and needs free leads it could be ok to get started.Like the #1 agent with them. She could easily get a 125-135% contract. If she's on a 60% contract giving up 70% on $250k of ap thats $175K of lost commissions. Those leads aren't worth $15k a month. Even if North Stars breaking even on Fyc they'll make a fortune on the back end with 10% overrides on all renewals.In the end the agent has no business as he must hustle yr in and yr out as his renewals are peanuts.

Nobody in FE can sell for a period of time and chill on renewals. Everyone doing exclusively FE will always work yr in yr out, so that point is invalid.

That woman who is their top agent wouldn't come remotely close to selling that amount of business if she just went independent. She is being fed pre screened live TV leads. That is why she is selling so much. If she quit today to go Indy with higher than street contracts, she probably wouldn't even hit 100k in submitted AP.

Does she have sales ability? She obviously does. However, if she went out on her own and bought telemarketed leads or some other non pre screened tv lead, she would probably struggle to make ends meet.

With face to face, agents know they can run DM and follow a system and it WILL work (assuming the agent follows the training). There is no such system in place for an indy telesales agent which is why nobody ever hears from successful indy telesales agents. I'm sure there are some indy telesales agents who are "successful" to a certain degree, but I doubt there are many. There just isn't a reliable proven lead model in place for a telesales agent.

You can't compare an agent's experience with NS to that of an independent agent. It's apples and oranges.
 
Sorry you think we are a terrible deal. Many of our agents would disagree.

Especially those making $80,000+

Average insurance agent in American makes $36,000 per year. Look it up.

We've terminated agents who made that low of money here, and our turnover is minimal.

So how long have you been selling final expense over the phone successfully?

Saw that video. Seems like you guys are running a machine over there... so all agents get licesned in all 50 states and you guys have the television commercial running? Law of large numbers if 50,000 people see the commercial and 500 call in that's how you guys keep busy?
 
Like the #1 agent with them. She could easily get a 125-135% contract.

Which carrier will give out a 135% for an agent that places a little of 300k? Seriously wondering. UHL?

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Saw that video. Seems like you guys are running a machine over there... so all agents get licesned in all 50 states and you guys have the television commercial running? Law of large numbers if 50,000 people see the commercial and 500 call in that's how you guys keep busy?

Close. We have the country segmented into regions. So we only require an agent to pick up 7 licenses.

But our leads are untouchable, in my opinion.

We spend alot of money of advertising. We dont buy "leads", we advertise. In other words, every lead we bring in we own the proprietary rights to. We outsource very little.

Here is a quick Vid of one of my partners showing off our leads.



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Nobody in FE can sell for a period of time and chill on renewals. Everyone doing exclusively FE will always work yr in yr out, so that point is invalid.

That woman who is their top agent wouldn't come remotely close to selling that amount of business if she just went independent. She is being fed pre screened live TV leads. That is why she is selling so much. If she quit today to go Indy with higher than street contracts, she probably wouldn't even hit 100k in submitted AP.

Does she have sales ability? She obviously does. However, if she went out on her own and bought telemarketed leads or some other non pre screened tv lead, she would probably struggle to make ends meet.

With face to face, agents know they can run DM and follow a system and it WILL work (assuming the agent follows the training). There is no such system in place for an indy telesales agent which is why nobody ever hears from successful indy telesales agents. I'm sure there are some indy telesales agents who are "successful" to a certain degree, but I doubt there are many. There just isn't a reliable proven lead model in place for a telesales agent.

You can't compare an agent's experience with NS to that of an independent agent. It's apples and oranges.

I know there are some indy telesales reps out there that are doing pretty good.

But I would stack our average output per agent up against any IMO. We pump out alot of premium, and are likely the largest seller of final expense telesales in the country.

Now, income is different, and I want to be honest here. Our agents do take a significant cut in commissions to plug in, and we do demand full time work. So in many cases the commission cut, or the freedom of being your own boss is a huge turn off, and I honestly get it.

We are not for everyone, but we are the best. ;)
 
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We do have satellite call centers throughout the country that pay this start up cost on behalf of their agents, however here in St. Louis, we do charge agents "booth rent". Although we cover them for the first two months.

I didn't hear about the "booth rent" in the video. How much is that ?

The remote agents from home are 100% responsible for all the nonresident licenses, and technology required to be on our platform. We dont subsidize those costs.

Does the technology required to be on your platform cost you more for the remote agents ?
 
I didn't hear about the "booth rent" in the video. How much is that ?



Does the technology required to be on your platform cost you more for the remote agents ?

No the cost is the same. $300 per month for at home agents, or for agents in our call center. But we pay the $300 here for the first two months.

That covers Microsoft Office, Proprietary phone system, minutes and PBX, CRM license cost, and unlimited tech support.

Many partner call centers do not charge their agents anything. We havent adopted that model in our home office.
 
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