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So you are basically saying that it cost nothing to train someone? Your nuts...no company wants to have that much turnover and I guess that's why you are no longer a manager! Even if you put someone on a draw it will take months before they pay for themselves. What captive company did you work for?
I respectfully disagree with you. When I worked for Liberty Mutual I was put through the drill, so to speak. (Micro managed until you get fed up and left,) While this was going on I spoke with my former sales manager who told me that he had written a position paper on it. The process was quite profitable for them. Let me explain.
You hire someone in, train them to train their customers that they should always call the service reps if they need anything, let them build up a decent book over a 2-3 year period, then the heat is on!
I used to leave the office for an appointment and when I got back my manager would call me into his office and grill me on where I was, who I was seeing, what did I present, if I sold anything, go over the apps, anything he could think of to drag the process out. Since I knew what was going on, I wouldn't get upset, I'd just go along. Eventually I got under his skin and he fired me for insubordination (I walked out of his office during one of these sessions since I had an appointment.) That was the beginning of my indy career.
As for the money aspect, the service rep was paid about one third of what the agents make, and they found that they retained business at a rate of 89% for the first two years after a 2nd year rep left.