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Did ANY of your UHC clients even GET a Renewal Letter, Tkruger?
My clients sure haven't...in Texas.
Agents have NO clue what their existing ACA clients will be offered for 2016.
I called Broker Support last week.
They said that Renewal Letters would be issued "some time". But, they had NO definite date-certain.
And, did NOT know if agents would even get a copy of the Renewal Letters (or even an indication inside the Broker Portal about 2016 alternatives/options).
Reminds me of Aetna. Aetna said "Ask you clients what their Renewal Letter says."
Great question!!!
Some have and others have not we work in 20 states. I being the one that handles this type of analysis have not found a pattern to those whom have received vs. those that have not.
What I have found is that it is MP specific, as are the email and letters comming from HC.gov...
Don’t risk losing your financial help
If you do not take action soon, you may be at risk of losing financial help in 2016. You could be losing your tax credits for reasons such as: your income is too high, you didn’t authorize the Marketplace to check tax data, or you didn’t file your 2014 federal income taxes to reconcile the financial help you received in 2014.
Don’t take that risk. Please make sure you’ve filed your 2014 taxes, if you haven’t already. Visit HealthCare.gov/taxes or IRS.gov/aca for more information on filing your 2014 tax return. When you enroll for 2016 coverage, you’ll be asked by the Marketplace if you’ve filed your 2014 tax return and reconciled any financial assistance you used. If you do not resolve this issue, you may not be eligible for financial help.
If you have already filed your taxes, log in to HealthCare.gov to update your information, submit your 2016 application, see plans and prices, and enroll in a plan.
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For more help, please visit HealthCare.gov, or call the Marketplace Call Center at 1-800-318-2596.
The HealthCare.gov Team
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