That reminded me of a situation that happened early on after transitioning from group health insurance to Medicare. One person, that had been a client for several years, asked how much I made from his policy. By that time we were friends, so I told him . . . I make about $20 per month (which was true at the time).
He was shocked . . . he said he thought I made more than that.
I said "This is not a get rich quick" proposition. With volume, I do fairly well, but it took a long time to make this more than a hobby."
I rarely have people ask how much I make, but some do ask how much I charge for the information I provide. Some have offered to pay me and I explain that I can't take their $$ and a commission.
Sometimes I tell them this.
I don't get paid until you trust me enough to allow me to be your agent. When I submit your application the carrier pays me a small fee based on the premium . . . the same premium you would pay if you went direct to the carrier. Just like a contractor you may hire for your home, I don't get paid until the work is done and you are satisfied with what I have done.
If you don't mind me asking why did you transition out of group health insurance?